Naslov
Parameters influencing employee loyalty

Autori
Klopotan, Igor ; Buntak, Krešimir ; Drožđek, Ivana

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
1. International Conference on Quality of Life / Arsovski, Slavko ; Tadić, Danijela ; Stefanovioć, Miladin - Kragujevac : FACULTY OF ENGINEERING, Kragujevac, 2016, 149-159

ISBN
978-86-6335-033-5

Skup
1. International Conference on Quality of Life

Mjesto i datum
Kragujevac, Srbija, 09.06.2016. - 10.06.2016

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
loyalty ; employee loyalty management ; quality management ; employee motivation

Sažetak
This paper will test the important parameters of the loyalty of employees in the public and private sectors. The research was conducted in the Republic of Croatia, as part of the research essential parameters loyalty of employees who contribute to building and retaining loyalty behavior.Loyalty and employee satisfaction are key parameters that influence the success of the company. Also loyal and satisfied employee is important in building good relationships with customers, suppliers and all interested stakeholders of the organization or company. From the aspect of loyalty appears a number of key parameters describing the loyalty and more or less affected by it, and therefore on the business management. The purpose of this paper is to define whether there is a different evaluation parameters loyalty of employees in the public and private sectors of Croatia

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA