Naslov
A Method for Modeling and Evaluation of Software Maintenance Process Performances

Autori
Car, Željka ; Mikac, Branko

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Proceedings of the 6th European Conference on Software Maintenance and Reengineering CSMR 2002 / - Budimpešta : Institute of Electrical and Electronics Engineers (IEEE), 2002, 15-23

Skup
6th European Conference on Software Maintenance and Reengineering CSMR 2002

Mjesto i datum
Budimpešta, Mađarska, 11.03.2002. - 13.03.2002

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
software maintenance; software proces; modeling and simulation

Sažetak
This paper presents a method for modeling and evaluating the performances of telecommunication software maintenance process. The method can be used as a special technique within the given generic model as part of an organizational effort to upgrade process maturity and efficiency. It is based on the modeling of software maintenance process as queuing networks and applies process simulation to determine its performances. The method allows efficient comparison of the alternative process designs without the risks associated with the experiments in real life. Its activities can be implemented in various telecommunication software maintenance processes and other software processes to be formally presented and analyzed for improvement purposes. Implementation is presented in a case study with software maintenance process in a telecommunications company. The results show practicability and applicability of the method in the software organization with the aim of improving software maintenance process.

Izvorni jezik
Engleski

Znanstvena područja
Elektrotehnika

POVEZANOST RADA