Pregled bibliografske jedinice broj: 975211
Automated Hotels in Dubrovnik: Science Fiction or Reality?
Automated Hotels in Dubrovnik: Science Fiction or Reality? // RIThink, 5 (2016), 1; 19-22 (domaća recenzija, članak, stručni)
CROSBI ID: 975211 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
Automated Hotels in Dubrovnik: Science Fiction or Reality?
Autori
Miljanić, Marja ; Nikolić, Domagoj
Izvornik
RIThink (1848-5324) 5
(2016), 1;
19-22
Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, stručni
Ključne riječi
Automated hotels, co-creation of value, personalization of services, Millennials, high-tech/ high-touch, Internet of Things
Sažetak
The aim of this study was to investigate whether an automated hotel would work in Dubrovnik. The results show that customers want a combination of technology and human touch. Service providers are encouraged to find the right balance in their own context
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija
