Pregled bibliografske jedinice broj: 975198
Reassessing Tacit Knowledge in the Experience Economy
Reassessing Tacit Knowledge in the Experience Economy // Integrated Economy and Society: Diversity, Creativity, and Technology Proceedings of the MakeLearn and TIIM International Conference
Napulj, Italija, 2018. str. 495-503 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
CROSBI ID: 975198 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
Reassessing Tacit Knowledge in the Experience Economy
Autori
Nikolić, Domagoj ; Natek, Srečko
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni
Izvornik
Integrated Economy and Society: Diversity, Creativity, and Technology Proceedings of the MakeLearn and TIIM International Conference
/ - , 2018, 495-503
Skup
Integrated Economy and Society: Diversity, Creativity, and Technology MakeLearn and TIIM International Conference
Mjesto i datum
Napulj, Italija, 16.05.2018. - 18.05.2018
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
tacit knowledge, the experience economy, knowledge management, co-creation of value, field theory
Sažetak
The concepts of explicit and tacit knowledge have been well researched over the past decades. This paper aims to reassess the importance of tacit knowledge management in the changed socio-economic realities created by digital revolution, co-creation of value and the experience economy. In order to succeed, present day companies must build systems of meaningful engagement of customers relying on non-cognitive traits of human psyche dealing with subjective insights, such as listening, emotion, empathy, intuition, imagination, etc. They must build human and organizational capabilities able to cope with fast changing, personalized and contextual customer dynamics of value creation over an extended period. Complimentary to the previous research, the paper explores the possibility that a new integrated knowledge management system should be devised to measure and manage psychosocial structures of organizations determining how they create, use and develop knowledge. The presented literature review suggests new approaches to tacit knowledge management should be developed in the future based on concepts such as “field”, “Ba” and “lifespace” harboring collective meaning determining human condition, behavior and values.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija, Psihologija
