Naslov
UTJECAJ MOBILNOSTI RADNE SNAGE NA ODABRANE POKAZATELJE USPJEŠNOSTI POSLOVANJA PODUZEĆA U HOTELIJERSTVU U HRVATSKOJ
(IMPACT OF LABOUR MOBILITY ON SELECTED BUSINESS PERFORMANCE INDICATORS IN HOSPITALITY INDUSTRY IN CROATIA)

Autori
Ferjanić Hodak, Danijela

Izvornik
Acta turistica (0353-4316) 29 (2017), 1; 75-102

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni

Ključne riječi
mobilnost radne snage ; hotelijerstvo ; pokazatelji uspješnosti poslovanja ; Hrvatska
(labour mobility, hospitality industry, business performance indicators, Croatia)

Sažetak
Labour mobility in tourism, especially in hospitality industry, is generally considered to be quite frequent. The main objective of the paper is to determine how and to what extent labour mobility affects key performance indicators in Croatia’s hotel industry (work productivity, profitability and business effi ciency). The data on labour mobility was collected via quantitative survey on a deliberate quota sample. Two hypotheses and corresponding sub-hypotheses have been tested in the paper. Although positive effects of labour mobility on the economy are indisputable, due to the specifi city of work in hospitality industry (expressed seasonality and high labour mobility), higher mobility results in rather low business performance. According to expectations, the correlation and regression analysis showed that geographical mobility does not affect labour productivity but that professional mobility impacts both analysed labour productivity indicators.

Izvorni jezik
Hrvatski

Znanstvena područja
Ekonomija

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