Naslov
How to Manage Knowledge With Domain Specific and General Conceptual Modelling

Autori
Okreša Đurić, Bogdan ; Maleković, Mirko

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
European Conference on Knowledge Management / - , 2018, 615-623

Skup
19th European Confrence on Knowledge Management

Mjesto i datum
Padova, Italija, 06.09.2018. - 07.09.2018

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
conceptual modelling, knowledge management, organisational knowledge, metamodel, organisation, agent, multiagent system, ontology

Sažetak
Knowledge management is the concept that can turn the tide in the context of market competitiveness and competitive advantage in any area of organised activity. The benefit knowledge management may bring to an organisation is not tied to human organisations only though, as artificial agents, initially created as an imitation of humans, can benefit from organised and accessible useful knowledge as well. This paper covers a number of conceptual modelling examples following the theoretical settings presented within the paper. These examples emphasise the importance for clear and nonbiased definition of knowledge management concepts and contents, with the goal of fostering knowledge sharing culture in organisations, as well as creating knowledge accessible to artificial agents and applicable to various situations where artificial intelligence can be of service utilising the concept of systems comprising agents both human and artificial. Therefore the main quest of this paper is to argue towards demonstrating the benefits of conceptual modelling in knowledge management using domain specific and general cases, respecting the concept of fair argument, thus providing reasoning both in favour and against the basic topic of this paper. The main method of achieving the set goal is based on theoretical overview and analysis of the proposed cases and already published research. The results that are presented in this paper are a good addition to both the research areas of knowledge managements and multiagent systems. The combination is a welcome addition in the modern world where distributed computing is gaining power and informatisation is a global and omnipresent process. Emphasising the importance of developing systems that help bridge the communication between human and artificial agents, especially if they happen to be working in the same organisation, is an interesting problem with rising significance, since artificial agents are increasingly present in historically human organisations. An interface fostering the communication process between human and artificial agents that suppresses the necessity for direct interaction of the included entities, but increases the importance of knowledge modelling and management towards ef

Izvorni jezik
Engleski

Znanstvena područja
Informacijske i komunikacijske znanosti

POVEZANOST RADA