Pregled bibliografske jedinice broj: 943172
Consulting Experience Regarding Business Process Management Software in Croatia – A Case Study
Consulting Experience Regarding Business Process Management Software in Croatia – A Case Study // Proceedings of the 41st International Convention on Information and Communication Technology, Electronics and Microelectronics MIPRO 2018 / / Skala, Karolj (ur.).
Opatija: Hrvatska udruga za informacijsku i komunikacijsku tehnologiju, elektroniku i mikroelektroniku - MIPRO, 2018. str. 1421-1426 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
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Naslov
Consulting Experience Regarding Business Process Management Software in Croatia – A Case Study
Autori
Brkić, Ljiljana ; Tomičić-Pupek, Katarina ; Pavlić, Dino ;
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni
Izvornik
Proceedings of the 41st International Convention on Information and Communication Technology, Electronics and Microelectronics MIPRO 2018 /
/ Skala, Karolj - Opatija : Hrvatska udruga za informacijsku i komunikacijsku tehnologiju, elektroniku i mikroelektroniku - MIPRO, 2018, 1421-1426
ISBN
978-953-233-096-0
Skup
41st International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO 2018)
Mjesto i datum
Opatija, Hrvatska, 21.05.2018. - 25.05.2018
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
business process management ; BPM software ; case study ;
Sažetak
To the best of our knowledge there is no generally accepted framework for a successful business process management software (BPMS) adoption. The reasons for this are, for sure, complexity and an extensive nature of BPMS. In this paper we describe our work on evaluation of the functionalities of BPMS aiming to define basic guidelines for BPMS selection. The research was based on case studies and gathering insights on consulting and customer experience by using semi-structured questionnaires. The goal of research activities within this broader project part was to systematize, analyze and evaluate the functionalities of business process management software and systems, in order to define guidelines for their selection, and further on to develop a guide that would be used by companies in selecting business process management software. In this paper we present one of the case studies dealing with BPMS from our research as well as key experience factors recognized in Croatia that influence later BPMS selection process.
Izvorni jezik
Engleski
Znanstvena područja
Računarstvo, Informacijske i komunikacijske znanosti
POVEZANOST RADA
Projekti:
HRZZ-IP-2014-09-3729 - Procesna i poslovna intelilgencija za poslovnu izvrsnost (PROSPER) (Bosilj Vukšić, Vesna, HRZZ - 2014-09) ( CroRIS)
Ustanove:
Fakultet organizacije i informatike, Varaždin,
Fakultet elektrotehnike i računarstva, Zagreb
Citiraj ovu publikaciju:
Časopis indeksira:
- Web of Science Core Collection (WoSCC)
- Conference Proceedings Citation Index - Science (CPCI-S)
- Scopus