Naslov
National stereotypes about tourists in Croatia

Autori
Miljković-Krečar, Irena ; Fratrić-Kunac, Silvana ; Trezner, Željko

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Imagining the Mediteranean : challenges and perspectives - selected papers at Mediterranean Island Conference MIC - VIS, 2016. Mediterranean Issues, Book 1 / Jurčević, Katica ; Kaliterna-Lipovčan, Ljiljana ; Ramljak, Ozana - Zagreb : Institut društvenih znanosti Ivo Pilar ; Sveučilište Vern ; Hrvatska akademija znanosti i umjetnosti (HAZU) ; EMAN, 2017, 347-358

ISBN
978-953-7964-44-3

Skup
Mediterranean Island Conference MIC - VIS

Mjesto i datum
Vis, Hrvatska, 21.09.2016. - 24.09.2016

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
national stereotypes ; stereotypes sources ; attitudes ; tourism professionals ; questionnaire

Sažetak
National stereotypes are generalized sets of beliefs about certain nations, often rigid, simplified and based on a small amount of information. Like other kinds of attitudes, stereotypes are formed on the basis of direct and indirect experiences. Direct experience with tourists of different nationalities can create different beliefs and behaviours towards tourists, based on those that are commonly present. Indirect experience includes stereotyping on the basis of other people's experiences — family, friends and the media. Attitudes generally make mental readiness to treat a particular object of an attitude (or a member of a particular nation) in a certain way, and it is therefore important to study them in the context of tourism. This paper examines the sources and content of national stereotypes about nine nations that usually visit Croatia. An anonymous questionnaire was completed by two samples of respondents — 169 tourism professionals (with direct experience with tourists) and 318 students (as a population with mostly indirect experience with tourists). Compared to nonprofessional participants, tourism professionals showed less negative and less intense national stereotypes. Results also show that participants neglect the influence of the media on the formation of attitudes, suggesting that the sources of stereotypes can be unconscious as stereotypical thinking and reacting itself.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija, Psihologija, Interdisciplinarne društvene znanosti

POVEZANOST RADA