Naslov
Correlation between changes of business processes and organizational performances

Autori
Peronja, Ivan ; Plazibat, Ivana

Vrsta, podvrsta i kategorija rada
Poglavlja u knjigama, ostalo

Knjiga
Challenges for International Business in Central and Eastern Europe

Urednik/ci
Knežević, Blaženka ; Krzysztof, Wach ; Šimurina, Nika

Izdavač
Cracow University of Economics

Grad
Krakov

Godina
2017

Raspon stranica
25-47

ISBN
978-83-65262-12-7

ISSN
2543-537X

Ključne riječi
Business processes ; organizational performance ; financial and non-financial performance

Sažetak
The main aim of this study was to determine whether a higher level of business process and process orientation lead to improved organizational performances. The companies observed for the research were subjected to rigorous statistical analysis and processing, in order to justify the model presented in the paper. The observed companies employ more than 250 employees and do the business in the Republic of Croatia whose economy is in transition. The research presented in this paper sets a model that statistically confirms strong and significant impact of business processes and process organization on financial and non-financial performances. It has been proven that process organization has a significant indirect impact on financial operations through non-financial performances.

Izvorni jezik
Hrvatski

Znanstvena područja
Ekonomija

POVEZANOST RADA