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Pregled bibliografske jedinice broj: 916811

Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company


Pejić Bach, Mirjana; Bosilj Vukšić, Vesna; Suša Vugec, Dalia
Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company // Naše gospodarstvo, 63 (2017), 4; 29-39 doi:10.1515/ngoe-2017-0021 (međunarodna recenzija, članak, znanstveni)


CROSBI ID: 916811 Za ispravke kontaktirajte CROSBI podršku putem web obrasca

Naslov
Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company

Autori
Pejić Bach, Mirjana ; Bosilj Vukšić, Vesna ; Suša Vugec, Dalia

Izvornik
Naše gospodarstvo (0547-3101) 63 (2017), 4; 29-39

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni

Ključne riječi
business process management, theory of reasoned action, individual’s resistance, insurance company, change management, Croatia

Sažetak
Though the individual’s resistance is very often considered a significant barrier to BPM success, the literature on that topic is quite scarce. With the aim to shed light on this topic, we have conducted research of a Croatian insurance company. We examined the impact of individual’s resistance regarding BPM initiative using the theory of reasoned action. Structural equation model was developed using the data collected by the survey among company employees. The results indicate that subjective norms are positively related to the individual’s resistance regarding BPM initiative, while positive initial belief regarding BPM initiative tends to decrease the probability of resistance to change.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija, Informacijske i komunikacijske znanosti



POVEZANOST RADA


Projekti:
HRZZ-IP-2014-09-3729 - Procesna i poslovna intelilgencija za poslovnu izvrsnost (PROSPER) (Bosilj Vukšić, Vesna, HRZZ - 2014-09) ( CroRIS)

Ustanove:
Ekonomski fakultet, Zagreb

Poveznice na cjeloviti tekst rada:

doi www.degruyter.com www.degruyter.com

Citiraj ovu publikaciju:

Pejić Bach, Mirjana; Bosilj Vukšić, Vesna; Suša Vugec, Dalia
Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company // Naše gospodarstvo, 63 (2017), 4; 29-39 doi:10.1515/ngoe-2017-0021 (međunarodna recenzija, članak, znanstveni)
Pejić Bach, M., Bosilj Vukšić, V. & Suša Vugec, D. (2017) Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company. Naše gospodarstvo, 63 (4), 29-39 doi:10.1515/ngoe-2017-0021.
@article{article, author = {Peji\'{c} Bach, Mirjana and Bosilj Vuk\v{s}i\'{c}, Vesna and Su\v{s}a Vugec, Dalia}, year = {2017}, pages = {29-39}, DOI = {10.1515/ngoe-2017-0021}, keywords = {business process management, theory of reasoned action, individual’s resistance, insurance company, change management, Croatia}, journal = {Na\v{s}e gospodarstvo}, doi = {10.1515/ngoe-2017-0021}, volume = {63}, number = {4}, issn = {0547-3101}, title = {Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company}, keyword = {business process management, theory of reasoned action, individual’s resistance, insurance company, change management, Croatia} }
@article{article, author = {Peji\'{c} Bach, Mirjana and Bosilj Vuk\v{s}i\'{c}, Vesna and Su\v{s}a Vugec, Dalia}, year = {2017}, pages = {29-39}, DOI = {10.1515/ngoe-2017-0021}, keywords = {business process management, theory of reasoned action, individual’s resistance, insurance company, change management, Croatia}, journal = {Na\v{s}e gospodarstvo}, doi = {10.1515/ngoe-2017-0021}, volume = {63}, number = {4}, issn = {0547-3101}, title = {Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company}, keyword = {business process management, theory of reasoned action, individual’s resistance, insurance company, change management, Croatia} }

Časopis indeksira:


  • EconLit


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