Pregled bibliografske jedinice broj: 916811
Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company
Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company // Naše gospodarstvo, 63 (2017), 4; 29-39 doi:10.1515/ngoe-2017-0021 (međunarodna recenzija, članak, znanstveni)
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Naslov
Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company
Autori
Pejić Bach, Mirjana ; Bosilj Vukšić, Vesna ; Suša Vugec, Dalia
Izvornik
Naše gospodarstvo (0547-3101) 63
(2017), 4;
29-39
Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni
Ključne riječi
business process management, theory of reasoned action, individual’s resistance, insurance company, change management, Croatia
Sažetak
Though the individual’s resistance is very often considered a significant barrier to BPM success, the literature on that topic is quite scarce. With the aim to shed light on this topic, we have conducted research of a Croatian insurance company. We examined the impact of individual’s resistance regarding BPM initiative using the theory of reasoned action. Structural equation model was developed using the data collected by the survey among company employees. The results indicate that subjective norms are positively related to the individual’s resistance regarding BPM initiative, while positive initial belief regarding BPM initiative tends to decrease the probability of resistance to change.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija, Informacijske i komunikacijske znanosti
POVEZANOST RADA
Projekti:
HRZZ-IP-2014-09-3729 - Procesna i poslovna intelilgencija za poslovnu izvrsnost (PROSPER) (Bosilj Vukšić, Vesna, HRZZ - 2014-09) ( CroRIS)
Ustanove:
Ekonomski fakultet, Zagreb
Citiraj ovu publikaciju:
Časopis indeksira:
- EconLit
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