Naslov
Air Cargo Handling Process

Autori
Drljača, Miroslav

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
ZIRP 2017, International Conference on Traffic Development, Logistics & Sustainable Transport New Solutions and Innovations in Logistics and Transportation / Mlinarić, Tomislav Josip ; Šafran, Mario ; Kramberger, Tomaž ; Ipavec, Vesna Mia - Zagreb : Fakultet prometnih znanosti Sveučilišta u Zagrebu, 2017, 81-88

ISBN
978-953-243-090-5

Skup
ZIRP 2017, International Conference on Traffic Development, Logistics & Sustainable Transport New Solutions and Innovations in Logistics and Transportation

Mjesto i datum
Opatija, Hrvatska, 01.06.2017. - 02.06.2017

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
air cargo ; handling process ; process approach ; handling services ; air cargo handling process ;

Sažetak
Summary: Air cargo business is very important business for a global air transport market. This means that air cargo handling process is important for any airport or cargo handling agent who provides cargo handling services. This also means competent cargo staff, procedures, cargo information system, dveloped infrastructure and process management. The objective of research presented in this paper is air cargo handling process and its complex structure. Using of scientific methods of cognition, the author explores the structure of air cargo handling process and causality of its structure elements. The result of this research is that process approach to air cargo handling services can improve this services in general and allow providing of complex air cargo handling services and fulfilment of customer requirements. In that circumstances the process approach makes a contribution to competitiveness.

Izvorni jezik
Engleski

Znanstvena područja
Tehnologija prometa i transport

POVEZANOST RADA