Naslov
Professional stress and burnout among helping professionals working with people with socially unacceptable behaviour

Autori
Majdak, M ; Možanić, M.

Vrsta, podvrsta i kategorija rada
Sažeci sa skupova, sažetak, znanstveni

Izvornik
Marginalization and Social Work in a Changing Society / - , 2017

Skup
IFSW European Conference 2017: Marginalization and Social Work in a Changing Society

Mjesto i datum
Reykjavík, Island, 28.05.2017. - 30.05.2017

Vrsta sudjelovanja
Poster

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
: professional stress, burnout, coping strategies, social care system

Sažetak
Professional stress is an increasing problem among social care professionals. Professional stress frequently results in detrimental consequences for the individuals, organizations and clients. Professional burnout presents the most tragic consequence of occupational stress for worker. Each worker can experience stress, however not everyone experience the occurrence of professional burnout. Coping with professional stress means using strategies for dealing with problems and stress, but strategies may not always be fully effective. The aim of this research was to examine coping strategies and burnout syndrome at work, as well as to investigate their relationship with some socio-demographic and professional characteristics among experts in helping professions who work with persons with socially unacceptable behaviour. There was total of 116 participants of different demographic, professional and general features. In accordance with the problems, the study had used four questionnaires in the online survey that were customized for the purpose of this research. The results have shown that the level of burnout is related with frequency of use avoidance coping strategy. Coping strategies are not related with the level of job satisfaction and assessment of the current general health, but they are related with the level of burnout. There was no significant difference in the frequency of use some coping strategies or the level of burnout among experts considering the experience of involvement in the supervision. Our results do not completely confirm results from previous research so this area needs additional verification. However, the results show that professionals employed in social care system need to learn how efficiently cope with professional stress, how to recognize it, what kind of help they can use in the social care system as well as adopting the need to participate in long-life learning. In social care system this should be a duty to ourselves and to our users.

Izvorni jezik
Engleski

Znanstvena područja
Socijalne djelatnosti

POVEZANOST RADA