Naslov
Measuring and Managing Employee Engagement - The Path to 2050

Autori
Lacmanović, Sabina

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Conference Proceedings of the 8th Scientific International Conference "Future World by 2050", 1st-3rd June 2017, Pula, Croatia / Križman Pavlović, D. ; Paulišić, M. ; Kostelić, K. - Pula : Fakultet ekonomije i turizma Dr. Mijo Mirković Sveučilišta Jurja Dobrile u Puli, 2018, 387-410

ISBN
978-953-7320-68-3

Skup
The 8th International Scientific Conference “Future World by 2050”

Mjesto i datum
Pula, Hrvatska, 01.06.2017. - 03.06.2017

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
employee engagement, measurement, engagement strategies, engagement policies, performance

Sažetak
The purpose of the research is to raise awareness about the crucial role of adequate engagement policies and practices in reaching high performance. The lack of employee engagement is the top issue currently facing HR and business leaders worldwide, and many empirical studies indicate that improving engagement correlates with improving performance. The paper gives a thorough insight in to the current methodologies of measuring employee engagement and its key theoretical assumptions. Managers often underestimate the role of engagement because they are not aware of the significant hidden costs of employee turnover, absenteeism, sabotage, shrinkage and negative effects on other employees. To properly address the problem of employee engagement the managers should understand the determinants of engagement, i.e. the drivers of engagement and the barriers to engagement. Managing employee engagement is a challenging work and requires an all-organizational approach, as well as engaging managers at all organizational levels, motivated and good equipped to co-create and implement engagement strategies. The paper uses a comparative approach in presenting the current measurement methodologies and issues, and gives a critical analysis of current business practice of managing/improving employee engagement. The author concludes by giving a set of recommendations to business practitioners, government and academics that are in search for best models and practices in measuring and managing employee engagement. The working environment and the work itself should be designed to enable the highest employee engagement levels, and through that the high performance. The implemented engagement policies and programs should be in that process constantly revised to enable long-term success.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA