Pregled bibliografske jedinice broj: 878495
Going the extra mile? Cross-training, relational job design, and extra-role behavior of high- skilled and low-skilled workers
Going the extra mile? Cross-training, relational job design, and extra-role behavior of high- skilled and low-skilled workers // Xth International HRM Workshop
Cadiz, Španjolska, 2016. (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
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Naslov
Going the extra mile? Cross-training, relational job design, and extra-role behavior of high- skilled and low-skilled workers
Autori
Hernaus, Tomislav ; Černe, Matej ; Škerlavaj, Miha
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni
Skup
Xth International HRM Workshop
Mjesto i datum
Cadiz, Španjolska, 27.10.2016. - 28.10.2016
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
cross-training ; interaction with others ; task interdependence ; extra work effort ; relational job design ; multilevel analysis
Sažetak
Competitive organizational goals increasingly require functional flexibility and design collaborative jobs, thus putting emphasis on relational HRM practices. In an attempt to bridge organizational- and individual-HRM antecendents of extra-role performance, this study uses a multilevel research design and empirically tests a two-level model from a cross-occupational sample of 47 Croatian companies and their employees (n = 1142). Specifically, we base our theorizing on the theory of relational coordination and examine how cross-training and relational job design (interaction with others and task interdependence) interplay in order to enhance extra effort of both high-skilled and low- skilled workers. The multilevel analysis results demonstrate that socially-enriched jobs should be supplemented with cross-training opportunities to achieve discretionary behavior and superior contextual performance of low- skilled workers. Specifically, we found that cross-trained clerical/administrative staff and manual workers, who either intensively interact with others for the purpose of their work or handle highly interdependent tasks, will also provide a greater extra work effort. However, this relationally-oriented training does not make a difference in extra-role performance of managers and professionals. The contributions of our study are aimed at the relational HRM literature, and revolve around specific job- design and training features for two distinct skill-level occupational groups.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija, Psihologija
