Naslov
Reverse Logistics Warehouse Process Optimization

Autori
Klongsungsorn, Panudda

Vrsta, podvrsta i kategorija rada
Ocjenski radovi, diplomski rad, diplomski

Fakultet
Fakultet prometnih znanosti

Mjesto
Zagreb

Datum
27.09

Godina
2016

Stranica
50

Mentor
Bajor, Ivona

Ključne riječi
reverse logistics ; warehouse operations ; optimization ; disposition cycle time

Sažetak
Reverse logistics plays an important role in supply chain. The increased demand of customer these days has an intense influence on subjects in the logistics network. On the subject of logistics optimization, time is a crucial matter and considered to be an issue that could be optimized. Improving the whole operation in reverse logistics could be done by having a good time management of each activity. Giving the essence of a variety of tasks in backward process, every small step is considered important for achieving a better outcome. Regarding reverse logistics warehouse process optimization at the distribution center, the logistics provider can improve the processes by observing the time in returned activities. For example, the process of checking documents, opening packages and products scanning could be different in terms of duration. It is difficult to notice how long one activity lasts in a process. Unless the data is measured in order to analyze the major problems. Information technology and paperless system could be applied to support the operations in reverse logistics as well as to increase customer satisfaction level.

Izvorni jezik
Engleski

Znanstvena područja
Tehnologija prometa i transport

POVEZANOST RADA