Naslov
Financial planning indicators for premium and business expense management in health insurance

Autori
Peruško, Ticijan ; Biondić, Marija

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
International Conference Interdisciplinary Management Research XIII – IMR2017, Josip Juraj Strossmayer University in Osijek, Faculty of Economics in Osijek and Hochschule Pforzheim University / Bacher, Urban ; Barković, Dražen, Dernoscheg, Karl - Heinz ; Lamza - Maronić, Maja ; Matić, Branko ; Pap, Norbert ; Runzheimer, Bodo (ur.). - Opatija : Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek Croatia, Postgraduate Doctoral Study Program in ManagementHochschule Pforzheim University, 2017, 743-757

Skup
International Conference Interdisciplinary Management Research XIII – IMR2017

Mjesto i datum
Opatija, Hrvatska, 19.05.2017. - 21.05.2017

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
financial indicators, health insurance, sales channels, acquisition costs, commission costs, administrative costs, insurance companies, insurance market

Sažetak
For their business performance, insurance companies need information from the market. Insurance market monitoring is important for prediction of trends and for a timely adjustment to market changes and conditions. The area of the conducted research encompasses gross premium and business expenses in the health insurance market. Information about trends in the health insurance market is combined with financial indicators and statistical and mathematical methods of modelling for generation of new planning information for decision making. Using this model, planning information is created for the segment of health insurance sales and management of business expenses. Health insurance sales are divided into sales channels and, using the model, trends are analysed and predicted. In this way, the sales channel analysis and trend prediction are facilitated for the coming annual period in the health insurance market. Business expenses in insurance consist of acquisition costs and administrative costs. By the model, planning information is formed for the management of business expenses by the mutual relationship between business expenses and health insurance sales. The model is used for management of the acquisition and administrative costs. As an important category for sales management, commission costs are included in acquisition costs within the model. The aim of the conducted research was to illustrate the model which, using financial planning indicators, generates information about estimation and prediction of the sales channel trends and the amount of business expenses in the national health insurance market, as well as to expand the information basis for consideration of market trends and for planning of business of insurance companies which operate in the said market, with the purpose of realisation of the planned financial performance.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA