Naslov
THE SUCCESS FACTORS OF BUSINESS PROCESS MANAGEMENT: A CASE STUDY OF CROATIAN COMPANY

Autori
Bosilj Vukšić, Vesna ; Milanović Glavan, Ljubica ; Merkaš, Zvonko

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
8th International Conference, "An Enterprise Odyssey: Saving The Sinking Ship Through Human Capital", Proceedings / Galetić, Lovorka ; Načinović Braje, Ivana, Jaković, Božidar - Zagreb : Faculty of Economics and Business, Zagreb, 2016, 697-706

ISBN
978-953-346-027-7

Skup
"An Enterprise Odyssey: Saving The Sinking Ship Through Human Capital"

Mjesto i datum
Zagreb, Hrvatska, 08.06.2016. - 11.06.2016

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
business process management, corporate performance management, case study, process performance index

Sažetak
In the last two decades, there has been an increase of interest for business process management (BPM) and corporate performance (CPM). CPM ensures the implementation of a company’s strategy goals into business processes and the modification of strategy according to the analysis of processes execution results. The purpose of this paper is to discuss a theoretical background of these two research areas. A case study approach is used to analyze BPM success factors, and to examine the state of CPM and BPM alignment in a Croatian company.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija, Informacijske i komunikacijske znanosti

POVEZANOST RADA