Naslov
Reducing Business Operating Costs in the field of Healthcare by introducing Customer with Web Sale Systems

Autori
Konecki, Mario ; Pihir, Igor ; Vidačić, Stjepan

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Conference Proceedings of the 2016 ICBTS / ICBTS - Boston (MA) : ICBTS, 2016, 105-111

ISBN
978-616-406-840-7

Skup
International Academic Multidisciplinary Research Conference 2016

Mjesto i datum
Boston (MA), Sjedinjene Američke Države, 30.06.2016. - 02.07.2016

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
healthcare ; business systems ; operating costs ; customers ; web sale systems

Sažetak
Contemporary business systems operate with high demands for efficiency and reduction of operating costs and this also applies to the field of healthcare. One of the means of reducing these costs is to introduce customers with various web sale systems, such as web shops, that can help them in purchasing the desired products or services. In this way customers are able to plan their purchase at their own pace, which is more convenient compared to the standard way of buying products/services. The introduction of a web sale system can reduce personnel expenses and in many cases existing personal becomes able to attend to their other duties in a more detailed manner since web sale system reduces part of their communication activities. In this paper, an integration of web systems support for purchasing of products or services into business systems in the field of healthcare is presented and its effects on reducing business operating costs are analyzed and elaborated.

Izvorni jezik
Engleski

Znanstvena područja
Informacijske i komunikacijske znanosti

POVEZANOST RADA