Naslov
A Role of Organizational Culture in Business Process Management: A Case Study

Autori
Suša, Dalia ; Bosilj Vukšić, Vesna ; Ivandić Vidović, Darija

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Proceedings of the 8th International Conference "An Enterprise Odyssey: Saving the Sinking Ship Through Human Capital" / Galetić, Lovorka ; Načinović Braje, Ivana ; Jaković, Božidar - Zagreb : Ekonomski fakultet Sveučilišta u Zagrebu, 2016, 740-749

ISBN
978-953-346-027-7

Skup
8th International Conference "An Enterprise Odyssey: Saving the Sinking Ship Through Human Capital"

Mjesto i datum
Zagreb, Hrvatska, 08.06.2016. - 11.06.2016

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
business process management ; organizational culture ; case study ; OCAI ; insurance company

Sažetak
In recent decades, business process management (BPM) and organizational culture are two research topics for which researchers have been showing increasing interest. However, there are not many authors dealing with the intersection of these two research areas, respectively the role of organizational culture in BPM. Our study has been conducted under the PROSPER project to contribute to the mentioned literature gap. For this study we have conducted an interview in an insurance company. We have assessed its current organizational culture using OCAI and examined its state of BPM and the level of its BPM maturity.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija, Informacijske i komunikacijske znanosti

Napomena
Ovaj je rad financirala Hrvatska zaklada za znanost projektom IP-09-2014-3729 - PROSPER: Procesna i poslovna inteligencija za poslovnu izvrsnost.

POVEZANOST RADA