Naslov
Introducing problem-based learning to undergraduate IT service management course: student satisfaction and work performance

Autori
Pažur Aničić, Katarina ; Mekovec, Renata

Izvornik
Journal of problem based learning in higher education (2246-0918) 4 (2016), 1; 16-37

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni

Ključne riječi
problem-based learning ; student performance ; student satisfaction ; cluster analysis

Sažetak
This paper describes the implementation of problem-based learning (PBL) principles in an undergraduate IT service management course, followed by the results about student satisfaction and work performance. The results indicate the students’ general satisfaction with the course implementation, as well as some challenges regarding the self-assessment and peer assessment of their work. The findings also reveal the students’ better work performance in project results than in traditional knowledge tests, which reinforces the indications about their positive attitudes towards the interactive PBL environment. The cluster analyses identified seven different patterns in student behaviour regarding course performance. Findings from this study could be used by both researchers and practitioners in their efforts to create or further research a stimulating, interactive learning environment based on PBL that improves the preparation of students for their future workplaces

Izvorni jezik
Engleski

Znanstvena područja
Informacijske i komunikacijske znanosti

POVEZANOST RADA