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Pregled bibliografske jedinice broj: 806952

Quality management of information services: case study of the ITIL implementation


Spremić, M; Kostić, D.
Quality management of information services: case study of the ITIL implementation // Poslovna izvrsnost, 2 (2008), 1; 37-59 (podatak o recenziji nije dostupan, članak, ostalo)


CROSBI ID: 806952 Za ispravke kontaktirajte CROSBI podršku putem web obrasca

Naslov
Quality management of information services: case study of the ITIL implementation

Autori
Spremić, M ; Kostić, D.

Izvornik
Poslovna izvrsnost (1846-3355) 2 (2008), 1; 37-59

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, ostalo

Ključne riječi
information services; quality management

Sažetak
Quality management of information services: case study of the ITIL implementation

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija



POVEZANOST RADA


Ustanove:
Ekonomski fakultet, Zagreb

Profili:

Avatar Url Ivo Spremić (autor)


Citiraj ovu publikaciju:

Spremić, M; Kostić, D.
Quality management of information services: case study of the ITIL implementation // Poslovna izvrsnost, 2 (2008), 1; 37-59 (podatak o recenziji nije dostupan, članak, ostalo)
Spremić, M. & Kostić, D. (2008) Quality management of information services: case study of the ITIL implementation. Poslovna izvrsnost, 2 (1), 37-59.
@article{article, author = {Spremi\'{c}, M and Kosti\'{c}, D.}, year = {2008}, pages = {37-59}, keywords = {information services, quality management}, journal = {Poslovna izvrsnost}, volume = {2}, number = {1}, issn = {1846-3355}, title = {Quality management of information services: case study of the ITIL implementation}, keyword = {information services, quality management} }
@article{article, author = {Spremi\'{c}, M and Kosti\'{c}, D.}, year = {2008}, pages = {37-59}, keywords = {information services, quality management}, journal = {Poslovna izvrsnost}, volume = {2}, number = {1}, issn = {1846-3355}, title = {Quality management of information services: case study of the ITIL implementation}, keyword = {information services, quality management} }




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