Naslov
The Role of Foreign Languages Instruction in Minimising Communication Breakdowns in Tourism

Autori
Krnajski Hršak, Vera: Liszt, Nina: Čavlek, Nevenka

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Rethinking of Education and Training for Tourism / Vukonić, Boris ; Čavlek, Nevenka - Zagreb : Ekonomski fakultet Sveučilišta u Zagrebu, 2002, 399-410

ISBN
953-6025-04-3

Skup
Rethinking of Education and Training for Tourism

Mjesto i datum
Zagreb, Hrvatska, 18.04.2002. - 20.04.2002

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
linguistic competence; communication breakdowns; cultural differences/awareness; English for Academic/Occupational Purposes (EA/OP); educational programmes/syllabi for Tourism

Sažetak
In training for specific purposes in the tourism sector, cultural awareness is an important facet of foreign language instruction. Students' linguistic competence is often quite advanced and they can easily master the vocational and academic lexical input they are offered in foreign language courses. Different languages reflect the different cultures they stem for. People look at the world from the perspective of their own language, i.e. culture. Therefore, cultural awareness should be an important part of the foreign language curricula for business purposes. Students majoring in tourism need to be able to avoid communication breakdowns and misunderstandings in addition to being able to communicate within the framework of their professional requirements. This paper will present the results of a survey on cross-cultural situations which are likely to cause communication breakdowns. The survey was carried out in three language courses: Business English, Business Italian and Business German.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA