Naslov
Assessment of the maturity level of IT function in a Croatian institution
(Assessment of the maturity level of IT function in a Croatian institution“)

Autori
Kozina, Melita ; Agnezović, Anja

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
12th International Scientific Conference on Economic and Social Development "Economic and Social Development" : Book of Proceedings / Milković, Marin ; Kozina, Goran ; Primorac, Dinko - Varaždin : VADEA, 2016, 16-24

Skup
International Scientific Conference on Economic and Social Development (12 ; 2016)

Mjesto i datum
Bangkok, Tajland, 18.02.2016. - 20.02.2016

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
ICT role in the business company/institution ; maturity level of IT function ; assessment the maturity level of IT function ; CobIT framework.

Sažetak
Modern business companies are investing large sums in information and communication technology (ICT) due to the fact that various aspects of this highly dominant technology have a great impact on business and the competitive position of the company on the market. Use of IT is no longer adequate on operative level only ; ICT investments are expected to yield better business processes, connected value chain in organizations and expanded business. Furthermore, IT organizations have to provide the quality of IT services related to the business requirements and to concentrate on customer oriented approach. In order to accomplish these goals, the companies must develop adequate IT management methods and establish systems of measurement, monitoring and evaluation of the effects of the ICT investments. It will raise the maturity level of IT function as well as to provide a higher business value of ICT investments. The purpose of the paper is to conduct an assessment of the current maturity level of IT function in the higher education institution in Croatia using the one of the most comprehensive good-practice framework such as CobIT (Control Objectives for Information and Related Technology). Furthermore, the paper presents whether the current role of ICT deliver business value to the institution and suggests improvements to the optimal level of informatization in accordance with the institution's objectives.

Izvorni jezik
Engleski

Znanstvena područja
Informacijske i komunikacijske znanosti

POVEZANOST RADA