Naslov
Information and Communication Technologies Usage in Croatian Enterprises

Autori
Dukić, Darko ; Dukić, Gordana ; Bertović, Neven

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Proceedings of the 11th International Scientific Conference on Economic and Social Development - Building Resilient Society / Vuletic, Ante ; Vlahov, Danijela Rebeka ; Pihir, Igor - Varaždin : VADEA ; Sveučilište Sjever, 2015, 520-529

Skup
11th International Scientific Conference on Economic and Social Development - Building Resilient Society

Mjesto i datum
Zagreb, Hrvatska, 17.12.2015. - 18.12.2015

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
Croatian enterprises ; e-commerce ; ICT ; internet access ; social media ; strategies and policies

Sažetak
In today's world, information and communication technologies (ICT) are crucial for social and economic development. Efficiency and competitiveness of enterprises depends largely on the acceptance and use of modern technologies. Any delay in the process of computerization can have serious repercussions for business operations. Therefore, it is important for enterprises, regardless of their type and size, to harness digital technologies to produce competitive advantage. With this in mind, the present study examines the use of ICT in Croatian enterprises. The analysis was focused on the period from 2007 to 2014. According to the available data, Croatian enterprises have highly integrated ICT into their business practices. The vast majority of enterprises use computers in daily operations and have the internet access, mostly through broadband. Over the past few years, the number of mobile broadband users has significantly increased. The percentage of enterprises with a website has also increased over time. However, there are areas that require improvement. Although more and more Croatian companies buy and sell goods and services over the internet, e-commerce is still not widespread. The same is true for the use of social media. In order to gain a more realistic picture of ICT use in Croatian enterprises, a comparison with the European Union countries has been made. The study also highlighted problems in obtaining data and emphasized the need for systematically collected information on ICT use that can be compared over time. Without such information it is not possible to develop adequate strategies and policies.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija, Informacijske i komunikacijske znanosti

POVEZANOST RADA