Pregled bibliografske jedinice broj: 703042
The Effect of Web 2.0 Usage in E-Service Quality in Hospitality
The Effect of Web 2.0 Usage in E-Service Quality in Hospitality // Green Technology Applications for Enterprise and Academic Innovation / Ezendu, Ariwa (ur.).
Hershey (PA): IGI Global, 2014. str. 1-13
CROSBI ID: 703042 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
The Effect of Web 2.0 Usage in E-Service Quality in Hospitality
Autori
Andrlić, Berislav ; Ezendu, Ariwa
Vrsta, podvrsta i kategorija rada
Poglavlja u knjigama, znanstveni
Knjiga
Green Technology Applications for Enterprise and Academic Innovation
Urednik/ci
Ezendu, Ariwa
Izdavač
IGI Global
Grad
Hershey (PA)
Godina
2014
Raspon stranica
1-13
ISBN
9781466651661
Ključne riječi
E-commerce, E-tourism , E-marketing , Tourism, Web site, Hospitality, Web 2.0
Sažetak
This paper will explore the usage of web 2.0 technologies in determining level of quality of web sites in the Croatian hotel industry. Namely, in order to determine the level of quality, it is necessary to identify the characteristics of web sites qualitatively and quantitatively. The data obtained it is possible to determine the degree of information compliance with the wishes and needs of potential clients. As the basis of primary research authors will use the original model evaluation on a selected sample of hotels in Croatia.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija
Citiraj ovu publikaciju:
Časopis indeksira:
- Web of Science Core Collection (WoSCC)
- Book Citation Index - Science (BKCI-S)
- Book Citation Index - Social Sciences & Humanities (BKCI-SSH)
- Scopus
