Naslov
Process Performance Management in Higher Education

Autori
Bosilj Vukšić, Vesna ; Pejić Bach, Mirjana ; Tomičić- Pupek, Katarina

Izvornik
International journal of engineering business management (1847-9790) 6 (2014), 11; 1-8

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni

Ključne riječi
process performance management; higher education; simulation; collaboration

Sažetak
Process performance management (PPM) has become one of the most important management tools in profit organizations. However, non-profit organizations also started to benefit from PPM aimed at the efficiency improvement. The goal of the paper is to investigate usefulness of embedding the simulation modelling approach for process performance management based on the case study of collaboration improvement in higher education. The case study methodology has been used in the study and the paper presents simulation modelling for PPM with the purpose of collaboration improvement at the University of Zagreb, Croatia.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija, Informacijske i komunikacijske znanosti

POVEZANOST RADA