ࡱ>  x|7 bjbjUU >27|7| lhhh r   JǾ4 IIIIIII$OL oNj JE ӽǾ J9~~#OJ999~ I9I9l94<  ),/ LT*eJ0JxNN9 ~~~~ The 43rd European Congress of the Regional Science Association Jyvskyl, Finland, August 27 to August 30, 2003 Corporate Readiness for Enlargement in Central Europe Zlatan Frhlich Zagreb Chamber of Economy Zagreb, Croatia e-mail:  HYPERLINK "mailto:zfrohlich@hgk.hr" zfrohlich@hgk.hr Abstract Enlarging the Union is one of the most important challenges for Europe in this new millennium. Its impact stretches the simple extension of the Single Market, but calls for a revision of all European Union policies, procedures and beyond organisation. It is imperative therefore to involve governments, civil society and business community in this process, to ensure that enlargement is well understood and accepted by all. The survey Corporate Readiness for Enlargement in Central Europe, organised with support of the EU Phare programme, is a vital instrument in this strategy. This survey organised by Eurochambres and SBRA in the 10 Candidate Countries of Central Europe plus Croatia (which applied for the candidate status in February 2003) is conducted among more then 2500 companies in the region. The survey illustrates what enterprises in the Central European Candidate Countries really think about the enlargement, how they assess and anticipate its consequences, and how they prepare for it. The companies responded to 21 questions in the following 3 areas: information on and compliance with the Acquis, corporate strategies and attitude to Accession and the Accession process and lobbying in Brussels. Percentages of answers given by respondents to most questions were relatively high, which demonstrates a growing interest and awareness of the corporate sector in Candidate Countries in EU matters, and its commitment to early accession. In this paper will be given an overview of survey and discuss main results which are revealing in many ways and call for action: action by governments and by the enterprises themselves. Introduction Enlarging the Union is one of the most important challenges for Europe in this new millennium. Its impact stretches beyond the simple extension of the Single Market, but calls for a revision of all European Union policies, procedures and organisation. It is imperative therefore to involve both governments and civil society in this process, to ensure that Enlargement is well understood and accepted by all. The survey on corporate readiness for the EU Single Market in the 10 Candidate Countries of Central Europe is the systematic survey conducted among companies in the region. The objective of the survey is to analyse the state of preparations of the corporate sector in Central Europe to operate in the Single Market, and thus to ensure smooth Enlargement. Survey is organised by the Eurochambres and SBRA. The survey illustrates what enterprises in the Central European Candidate Countries really think about the Enlargement, how they assess and anticipate its consequences, and how they prepare for it. The results are revealing in many ways and call for action; action by the Chamber network, by governments and by the enterprises themselves. In June1993, the Copenhagen European Council recognised the right of the countries of central and eastern Europe to join the European Union when they have fulfilled three criteria: political: stable institutions guaranteeing democracy, the rule of law, human rights and respect for minorities; economic: a functioning market economy; incorporation of the Community acquis: adherence to the various political, economic and monetary aims of the European Union. These accession criteria were confirmed in December1995 by the Madrid European Council, which also stressed the importance of adapting the applicant countries' administrative structures to create the conditions for a gradual, harmonious integration. However, the Union reserves the right to decide when it will be ready to accept new members. The countries that have applied are: Turkey: application received on 14 April 1987; Cyprus: 3 July 1990; Malta: 16 July 1990; Hungary: 31 March 1994; Poland: 5 April 1994; Romania: 22 June 1995; Slovakia: 27 June 1995; Latvia: 13 October 1995; Estonia: 24 November 1995; Lithuania: 8 December 1995; Bulgaria: 14 December 1995; Czech Republic: 17 January 1996; Slovenia: 10 June 1996. The applications of 10 Central and Eastern European countries were given a favourable reception at the Luxembourg European Council (December 1997). The official accession negotiations then proceeded in two phases. On 30 March 1998, negotiations began with six "first wave" countries (Cyprus, the Czech Republic, Estonia, Hungary, Poland, and Slovenia). The "second wave" candidate countries (Bulgaria, Latvia, Lithuania, Malta, Romania and Slovakia) began negotiations in February 2000, when it was felt that their reforms had made rapid enough progress. Before negotiations opened, an evaluation of each applicant country's legislation was carried out to set up a work programme and define negotiating positions. At the Copenhagen European Council (12 and 13 December 2002), the Commission concluded negotiations with 10 applicant countries - Cyprus, the Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Slovakia and Slovenia - thus enabling them to join the Union on 1 May 2004. As far as Bulgaria and Romania are concerned, the goal is to enable them to join by 2007. It may be possible to open negotiations with Turkey in December 2004 if it has fulfilled the Copenhagen criteria. For the record, Switzerland, Liechtenstein and Norway have also all applied for membership of the European Union at various times. However, Norway twice rejected accession following referenda in 1972 and 1994, while the applications by Switzerland and Liechtenstein were shelved after Switzerland decided by a referendum in 1992 not to join the European Economic Area. Croatia officially applied for the EU membership in the beginning of 2003. Due to time gap between 10 candidate countries, which applied for the membership in the mid-90ties, this paper is linked to survey that was organized between Croatian companies. Main task was analysis of readiness of Croatian companies for the EU accession and comparison of readiness between Croatia and 10 Candidate countries. The sample of the 2002 survey covered 2,725 companies in 10 Candidate countries plus 152 companies from Croatia. The sample is considered representative for the corporate sector in Central European countries, even though the electronic survey might have produced a slightly biased picture. Especially SMEs in the region often do not use E-mail or Internet which might lead to overrepresentation of middle and larger companies. 1. Survey objectives, organisation and sample 1.1. The objectives The survey was designed to provide the national Chambers and the entire corporate sector in the 10 Candidate Countries plus Croatia with a detailed insight into the level of awareness and actual readiness of their companies to effectively apply all relevant provisions of Acquis Communautaire, in order to be able to operate on the Single Market on an equal footing with enterprises from current member states. The direct objectives of the survey have been to evaluate the readiness in the following fields: Level of information on the Acquis Communautaire Implementation of the Acquis Corporate strategies and attitude towards Accession 1.2. The survey organisation The survey has been organized by EUROCHAMBRES, as the overall coordinator of the CAPE programme, and SBRA. The National Chambers of 10 Candidate Countries of Central Europe have been involved in all stages of survey preparations. The questionnaire was sent to the selected companies by the respective national Chambers who made the selection taking into account the sectors, size of companies, their ownership structure, and regional distribution. Dissemination of the questionnaire was made by E-mail in all 11 national languages. The part of survey that covered Croatian companies was organised by the Zagreb Chamber of Economy. 1.3. The survey sample The sample for 11 countries was set at 4400 enterprises. Following substantial and sustained efforts from the national Chambers, the final result achieved was 2,725 (62% of the target). This can be considered as a good, satisfactory result guaranteeing representativity. Especially taking into account that electronic polling is still a novelty among many companies in Central and Eastern Europe. Table 1. Number of target sample and closing count by country CountryCodeTarget Sample*Closing Count*% of TargetBulgariaBG310 326 105%Czech republicCZ380 267 70% EstoniaEE140 80 57% HungaryHU400 389 97% LatviaLV165 52 32% LithuaniaLT175 152 87% PolandPL1300 337 26% RomaniaRO750 517 69% SlovakiaSK230 253 110%SloveniaSI250 202 81% CroatiaHR40015038%TOTAL4400 272562%  * Number of companies In terms of size all the different categories of companies are well represented. Also in terms of turnover and export orientation the sample represents a well-balanced structure of companies. Country10 CountriesCroatiaCompany size%%1-1022.38.611-5025.319.851-25027.536.2251-50010.115.1501-10007.111.2Over 10007.79.2Table 2. Participating companies (%) by size in terms of employment (number of staff Table 3. Participating companies (%) by size in terms of turnover (in million ) CountriesTurnover in 2001 (mil ) < 1.5 1.5 2.5 2.5 5.0 5.0 10.0 10.0 50.0 50.0-100.0 >100.010 Countries (%) 41.415.012.210.514.63.13.1Croatia (%) 20.413.29.211.530.98.65.9 Table 4. Participating companies (%) by export share in turnover CountriesExport share in turnover in 2001 < 10 % 10 30 % 31 50 % > 50 %10 Countries 51.815.69.123.6Croatia 33.522.415.819.8 From the point of view of sectors represented the overall sample the table below confirms that all sectors have been duly represented, though with some overemphasis on manufacturing. It is conclusion for the 10 Candidate countries and for Croatia, too (Table 5). Table 5. Participating companies by sector of activity (NACE code) Sector of activity10 Countries %Croatia %A. agriculture, hunting and forestry2.83.9B. fishing0.12.0C. mining and quarrying1.12.6D. manufacturing46.444.7E. electricity, gas and water supply2.92.0F. construction11.010.5G. wholesale and retail trade 17.319.1H. hotels and restaurants1.64.0I. transport, storage and communication6.36.6J. financial intermediation1.90.0K. real estate, renting and business activities8.54.6 2. Evaluation of the main survey results In view of the above, the report will focus on the results for the entire sample of 2,725 companies from 11 countries; we shall draw our main conclusions from there. References to companies of individual countries, their comparisons and positioning will only be made to illustrate the nature and scope of issues discussed. 2.1. Information on the Acquis Communautaire 2.1.1. How well are companies informed on the Acquis Communautaire? Close to 10% of the polled firms claim that they are fully informed, while more than half of the companies are familiar with only parts of EU legislation to be implemented. On the other hand almost a quarter of them state that they have practically no information and another 10% even consider that they are not concerned with the Acquis as they are only operating on the local market. Being one year further and closer to Accession, it is surprising to see little change in the level of information of enterprises compared to the 2001 survey. Table 6. Level of information on the relevant provisions of EU legislation (%) Fully informedKnow only parts to be implementedDoing business only at domestic marketnot concerned Having practically no informationDont knowTotal10 Countries8.855.79.623.42.5100.0Croatia9.249.33.336.80.7100.0 The chart below illustrates the same situation per country. Important differences across the region seem to exist: The best informed seem to be companies from Latvia, Bulgaria, Slovenia and Czech Republic and the less informed from Hungary, Poland, Slovakia and Romania. Position of Croatian companies is not too bad: 9% are fully informed, 49% partly, but there is 38% of companies which do not have any information (what is the highest share between 11 countries). Larger companies are generally better informed on the Acquis than medium and small companies. Similarly, companies operating mainly on the local market are less informed than export orientated companies. Chart 1. Level of information on EU legislation, by country (%)  Companies were asked whether they are fully exploiting the possibilities to obtain information on the Acquis. Almost twice as many companies admit not doing sufficiently, compared to those who believe they are doing enough (54% versus 32% respectively). Table 7. Degree of availability of Acquis information (%) YesNoI dont knowTotal10 Countries32.454.213.4100Croatia13.876.110.1100 When looking at the relation between export share and the efforts companies undertake to obtain information, the analysis does not show the expected result. There seems to be no straightforward relation between the degree of exploiting the possibilities to obtain information and the export share, which means that larger exporters are not necessarily performing better regarding the use of information sources and obtaining information. 2.1.2. Firms sufficiently exploiting the possibilities to obtain information by export share of company On the basis of the above, it becomes clear that companies will have to make a bigger effort to be properly, and timely informed, but also, that providers of EU information be it at the national level, or in Brussels, should do a better job in promoting and disseminating information as well. Information be it at the national level, or in Brussels, should do a better job in promoting and disseminating information as well. Chart 2. The situation for each of the countries individually There are some noticeable differences between countries: only 20% or less of companies in Latvia, Lithuania, Slovakia and Croatia exploit sufficiently the possibilities to obtain information, while more than 40% in Bulgaria and Romania and up to 50% in Estonia. 2.1.3. Information: sources and needs of information When evaluating the sources of information, companies primarily rely on the Chambers of Commerce and Industry, followed by Internet, and EU business partners. Consulting companies, universities and institutes, EU delegations in the countries, and European associations are less appreciated. Table 8. Quality and usefulness of Acquis information sources: 10 countries Information SourceNo informationPoor quality unreliableRelatively goodMost useful & reliableA %B %C %D %Chamber of Commerce9,4410,2148,5231,83Internet6,7210,6551,3031,33On-line EU sources (Internet)14,056,6153,9625,38EU business partners20,4213,2039,1327,25EU publications23,2111,4146,4718,92Government ministries18,6724,9944,1012,25Trade or business associations25,8320,0239,4414,71Euro Info centre in your country37,369,2035,2818,16Local business partners33,4427,9529,049,58National negotiating team for Accession 40,3517,0131,5611,07European associations42,8812,4932,0112,63EU diplomatic representatives in your country45,5213,9330,759,80Universities / institutes40,4520,7229,599,24Consulting companies local42,2421,8128,857,10Consulting companies foreign49,3112,7927,8510,04Other63,7114,3413,718,25 Quality and usefulness of Acquis information sources: Croatia Information SourceNo informationPoor quality unreliableRelatively goodMost useful & reliableA %B %C %D %Chamber of Commerce12,3433,1236,3618,18Internet23,5310,7852,9412,75EU business partners32,007,0037,0024,00On-line EU sources (Internet)28,896,6746,6717,78Government ministries36,5410,5842,3110,58Trade or business associations36,4614,5839,589,38EU publications43,025,8147,673,49Local business partners38,1025,7128,577,62European associations60,568,4528,172,82Consulting companies local57,3215,8523,173,66Consulting companies foreign63,018,2227,401,37EU diplomatic representatives in your country69,517,3221,951,22National negotiating team for Accession60,8711,5920,297,25Universities / institutes64,8613,5117,574,05European Commission79,273,6615,851,22Euro Info centre in your country82,562,3315,120,00Other75,614,8812,207,32 When asked about the kind of information and services companies in Candidate Countries needed most to be able to comply with the Acquis, information on EU legislation scored the highest (Table 9). Table 9. Most important information services needed by the companies to comply (number of votes, rank) 2001/2002 Information and services needed10 CountriesCroatiaFrequencyRank FrequencyRank Information on EU legislation and its actual implementation (magazines, newspapers, sector specific periodicals/ literature, expert reports)1,2921 941Information on doing business in EU Single Market 10632 276Information on Community programmes open to companies from Candidate Countries1029 3 662Access to EU information sources 9624 425Briefing of executives / technical personnel (seminars, workshops, conferences) 9225 523Internet services  8746 494Professional consulting services - local consultants  5027 228Technical assistance from EU and member states 419 8 257Professional consulting services - foreign consultants  2009 89 2.2. Implementation of the Acquis 2.2.3. Current state of preparations Given the fact that more than half of the respondents readily admitted that they are not sufficiently exploiting information on the Acquis, it is hardly surprising that in every second enterprise the organised preparations have not started yet. As mentioned earlier, a plausible explanation could be an apparent use of stricter criteria for self-evaluation by the respondents this year compared to last year. In Croatian companies, 72% of them didnt start preparations, what is expected result, due to fact that Croatia will be confirmed as candidate country in 2004. As one can expect, larger companies are more advanced in preparations than smaller ones: Less than 30% of the very large companies (> 1000 employees) declare that the organised preparations have not started yet, while in the category up to 10 employees this percentage is almost 60%. It is however interesting to see that among those companies that started preparations for the Acquis compliance there is a relatively high share of very large companies (12,7%) that expects not to be ready before 2004. Chart 3. Phase of preparations for implementation of the Acquis  From the polled enterprises in the Candidate countries the least advanced in terms of preparation seem to be Hungarian, Latvian, Lithuanian, Polish and Slovak companies, with more than 60% or more of not started yet and dont know answers. The best-placed are Estonian companies with only 42% of such answers. In Croatia this figure is 72%. The Chart 4. illustrates the differences among polled companies from the 10 Candidate Countries, plus Croatia. Chart 4. Phase of preparations for implementation of the Acquis by country  2.2.4. Current level of compliance It would be logical to expect that the level of general compliance with the Acquis would match or reflect the state of preparation as described in the previous paragraph. On a scale of 1 to 4 (very low to full compliance), the average of general compliance score at 2.2 is just above moderate level. Moreover it is surprising that the average score is even lower than in the previous years that showed an average level of 2.3. This could again illustrate the more strict criteria used by the respondents during the self-assessment and their growing awareness that still a lot more needs to be achieved in the coming years. The Chart 5. displays the national average scores for general Acquis compliance for the 10 Candidate Country plus Croatian companies, showing very similar figures across the region. Chart 5. National average scores for general Acquis compliance General company compliance with the Acquis by 10 countries and Croatia (grading: 1-very low, 2-moderate, 3-high, 4-full) The next table provides more details on the level of compliance for 7 major areas of the Acquis. Several observations should be made. Firstly, when reading these figures it shows that differences in average grades between the different areas are relatively small only 0.2 between the highest score (2.7) and the lowest score (2.5). Secondly, the only area in which some progress seems to be achieved compared to 2001 is work safety, which reached the same level of compliance (2.7) as the two other best areas, product certification and consumer protection. On the other side, environmental protection and rules of competition are rated less favourably than one year ago. In Croatia consumer protection and producer liability have the highest ranking; environmental protection has the second rank (comparing with 5th or 6th rank in 10 Candidate countries). Table 10. Assessment of company compliance with the Acquis in general and by areas (1-very low, 2-moderate, 3-high, 4-full) 2001/2002 10 Countries CroatiaAreaAverage gradeRankAverage gradeRankIn general2.2 (2.3)2.07Consumer protection and producer liability2.7 (2.7)1 (2)2.681Product certification, technical regulations, standards2.7 (2.7)2 (1)2.593Work safety2.7 (2.6)3 (4)2.574Food quality and safety2.6 (2.6)4 (5)2.367Environmental protection2.5 (2.6)5 (6)2.642Labels, trademarks, patents2.5 (2.5)6 (7)2.456Rules of competition2.5 (2.7)7 (3)2.545 The same issue has been approached from a different angle by the next question, i.e. on the expected difficulties accompanying the implementation of individual areas of the Acquis. As last year, the area of product certification, technical regulations, and standards scored highest which is contradictory with the results of the previous question only at first sight. This is namely regarded by the companies as such a crucial area of the Acquis, that - although most companies feel that they have made progress already - they feel much more efforts will be necessary to achieve full compliance. Table 11. Problem areas in Acquis implementation (grading: 1 least important, 4 most important) 2001/2002 10 CountriesCroatia Area Average gradeRAverage grade2002 (2001)Rank 2002/(2001)2001Rank 2001Product certification, technical regulations, standards2.8 (2.7)1 (1)2.842Rules of competition2.6 (2.6)2 (2)2.851Environmental protection2.3 (2.4)6 (3)2.466Consumer protection and producer liability2.5 (2.4)3 (4)2.663Labels, trademarks, patents2.4 (2.4)5 (5)2.564Work safety2.4 (2.3)4 (6)2.495Food quality and safety 1.9 (1.9)7 (7)2.337 2.2.5. Costs of Compliance Another important aspect of preparations of companies for the Single Market is whether they have prepared a cost estimate. It is rather surprising to realise that only 12% of respondents declared having done such an estimate. Table 12. Has the company an assessment of the costs of entering into the Single Market (%)? YesNoI dont knowTotal10 Countries12.282.65.2100Croatia3.396.70.00100 This situation differs among the 10 countries. Only in three countries Estonia, Bulgaria, and Latvia more than 20% of companies declared having an estimate, while in Slovenia, Poland, Croatia and Slovakia less than 10 % (see the Chart 6). Chart 6. Has the company made an Acquis implementation cost estimate?  2.3. Corporate strategy for the single market and attitude toward accession Looking more into the companies strategic developments - as against pure Acquis compliance - they were asked to assess their business prospects and the effects of an enlarged Single Market and to specify the companys strategy. 2.3.1. Effects of EU Accession Most companies participating in the survey have pretty clear ideas what Accession has in store for them, and most of them expect positive changes. Table 13. Expected effects for the company of its countrys entry into EU (number of votes, ranking) 2001/2002 Expected effects10 CountriesCroatiaRankRankEasier access to EU markets1 (1)1Tougher competition at home market by European companies2 (3)4More transparent business practices on the home market (competition rules, state aids, public procurement)3 (2)2Bigger inflow of foreign direct investment4 (6)5Access to more competitive conditions for acquiring new capital equipment and IT5 (5)7Long term strengthening of competitiveness6 (4)3Better access to European capital markets7 (9)6Stronger bargaining position vis--vis partners in third countries8 (8)5Increased unemployment due to bankruptcies9 (10)9Shortage of qualified workforce due to migration10 (-)8Other11 (7)8 As shown in the Table 13. easier access to EU markets, as well as tougher competition on home market by European companies and more transparent business practices on the home market scored highest. It is also important to underline that inflow of foreign direct investments and better access to European capital markets gained importance showing that companies are increasingly aware of the financial benefits of the Single Market. At the same time, it seems that companies in the Candidate Countries are not very concerned with the Accessions impact on their respective labour markets. 2.3.2. Business prospects and company strategy Asked about their business prospects, it is remarkable that more than two thirds of the respondents are optimistic or very optimistic and only 12% are pessimistic or very pessimistic. 13% of them do not expect any impact. Table 14. Assessment of company's business prospects for Single Market Business prospects10 Countries (%)Croatia (%)Very optimistic 3.811.5Optimistic64.766.0No impact12.610.3Pessimistic11.64.5Very pessimistic 0.60.0Dont know and no answer 6.67.7 It seems logical to expect that the less export oriented the company, the less optimistic it is and vice versa. This rule is clearly confirmed in the Table 15. and applies across all 11 countries. 2.3.3. Business prospects of companies and their export share When looking at differences between the countries regarding business expectations, the Table 15. clearly shows that the optimism prevails in all 11 countries. The only three countries with almost 20% of pessimists are Hungary, Estonia and Poland. On the other hand, only 5% of pessimists are found among the polled Slovak companies and 4% among Croatian companies (explanation for the Croatian companies could be fact that most of them are on the very beginning phase of the Single Market activities and they dont know the real difficulties on the Single Market). Table 15. Assessment of company's business prospects for Single Market (%) 10 BGCZEEHULVLTPLROSKSIHRVery optimistic Optimistic697165716365746078647078 No impact131220112198153251610Pessimistic - Very pessimistic12138192010111895104Don't know 6479567710648 The survey further investigated how companies evaluate the problems expected when implementing the Acquis in essential fields of their business operations: the financial, technical, human resource management field and the commercial field. Also in this respect, the above expressed optimism has been confirmed. Only 13% of respondents expect serious difficulties in the financial area, 9% in the technical area, 12% in the commercial area, and 7,5% in the area of human resources. In all these areas the majority of respondents expect to face minor difficulties, while approximately one third of the respondents do not expect any difficulty at all. The percentage of respondents foreseeing serious problems is, for all mentioned areas, a relatively smaller minority. Table 16. Expected difficulties in implementing Acquis by areas (%) Area Magnitude of difficulties No problems Minor difficulties Serious difficulties10 Countries Croatia10 Countries Croatia10 Countries CroatiaFinancial27.645.459.545.412.99.2Technical31.642.959.143.79.313.5Human resources40.838.651.750.47.511.0Commercial27.034.461.147.711.918.0Other41.423.452.472.36.24.3 When asked how to describe the companies strategy for the Single Market, more than 40% of respondents stated that they will adapt to and prepare for the Single Market by themselves using no external means. Somewhat more than 20% are looking for strategic partnership, while one fourth of the respondents do not see any need to change the companys strategy. Table 17. Company's strategy for the Single Market (%) Country Strategy 10 Countries CroatiaNo change 24.3 21.3Restructuring with own means 42.9 43.3Seeking strategic Partner 22.6 26.7Other 2.4 3.3Don't know 7.8 5.3TOTAL 100 100 In the Table 18. we can see the differences between the 10 countries. Bulgarian, Romanian, Estonian, Croatian and Lithuanian companies are most favourable to an alliance with a strategic partner, while in Hungary, Slovenia, Poland and Czech Republic more than 30% of the respondents will not change their strategy. Table 18. Company strategies for the Single Market by country (in %) Country Strategy 10 BG CZ EE HU LV LT PL ROSK SI HRNo change 24 11 31 9 39 19 23 36 13 20 36 22Restructuring with own means 43 52 41 57 32 52 42 31 52 46 37 43Seeking strategic Partner 23 31 17 27 16 21 30 19 28 22 17 27Other203140141343Don't know86869841071065TOTAL100100100100100100100100100100100100 2.3.4. Attitude towards Accession In spite of the fact that many companies are not yet prepared to join the Single Market and that certain difficulties are expected, an overwhelming majority of 93% is in favour of joining the EU and only 3% against. This support is shared by all countries with at least 90% of favourable votes, except in Latvia where only 75% companies declare to be in favour of joining the EU. Table 19. Companies in favour of joining EU (in %) YesNoI dont knowTotal10 Countries93.32.93.8100Croatia92.03.34.7100 The companies were also asked about their opinion on the results of Accession negotiations. Almost 60% of them were satisfied to very satisfied with the results so far, which seems to be a relatively high share. At the same time however, almost a quarter of the polled companies is dissatisfied to very dissatisfied and another 17, 4 % has not made up its mind yet. Table 20. Satisfaction with the results of Accession negotiations (in %) Accession negotiations  10 Countries CroatiaVery satisfied 0.9 4.1Satisfied58.555.8Dissatisfied19.919.0Very dissatisfied3.35.4Don't know17.415.7TOTAL100100 The Chart 7. shows the differences in the appreciation of the results of Accession negotiations among companies in the 10 Candidate Countries. Chart 7. Satisfaction with results of Accession negotiations by country  2.3.5. Lobbying in Brussels Finally the survey raised the question of representation and lobbying in Brussels. The companies were asked whether they perceive the need to be represented in Brussels, directly by their own office, or through a different type of representation office. In fact 3/4 of polled companies supported the idea of being represented through a Brussels office of their Chamber of Commerce and Industry or branch association. Compared to last years results, the share of those who believe that it is important to be represented in Brussels by a Chamber of Commerce and Industry or a branch association increased from 68% to 74%. The number of companies not feeling the need to be represented in Brussels decreased from 17% to 13%. Also the companies who think that their company should open its own office in Brussels decreased (from 2.3% to 1.6%). There is no significance difference between 10 Candidate countries and Croatia. Table 21. Perceived need to be represented in Brussels (%) Country No need to be presentBranch AssociationCCI Representation OfficeOwn officeDont knowOther 10 Countries 13.4 24.1 50.3 1.6 9.0 2.2 Croatia 6.1 31.3 50.3 1.2 10.4 0.6 The Table 22. shows how these views differ among the polled companies from the 10 Candidate Countries plus Croatia. Table 22. Perceived need to be represented in Brussels by country (in %) Country No need/ Dont knowCCI/Branch associationOwn officeOtherBG247411CZ405235EE405406HU237321LV336404LT138123PL227512RO158221SK187813SI207812HR17821110 countries227422 The survey concludes with the question of the importance of lobbying in ones own country and at European level. A very large majority of the polled companies is convinced of the importance of lobbying both at the national and European level. Meanwhile the share of those who believe that lobbying is more important in the country than in Brussels still remains large (88.3%). There are some clear differences in views on lobbying with EU among companies in the 10 Candidate Countries (see table below). For instance, the majority (61%) of the polled Romanian companies, 33% of the Slovak companies and only 9% of Estonian respondents consider lobbying in Brussels as very important. Answers from the Croatian companies are in the middle value of other companies from 10 Candidate countries, Table 23. Importance of EU lobbying in the country and in Brussels (in %)* A - not important at all B - rather important C - very important CountryLobbying importance levelsIn the countryIn Brussels ABCABC1094445153842BG65240104143CZ134044233835EE5385843449HU74546154042LV123848254231LT125333264626PL5355883747RO8365182861SK105731164536SI175029244033HR263935263836*No answer option excluded, therefore sums not equal to 100 3. Main conclusions Companies are overwhelmingly in favour of joining the EU (93%) making the corporate sector in the Candidate Countries by far the strongest supporter of integration. Two thirds of the companies are generally optimistic about their prospects in the Single Market, 4% are even very optimistic. Generally speaking companies expect more open and competitive markets as a result of joining the Single Market and are confident about their future. Central European Companies show an increasing interest for the European Union. Furthermore, with the Accession coming closer, they are becoming better aware of the complexity of the Acquis and tend to be more critical about their own state of readiness In particular, the level of information on the Acquis is still insufficient, with less than 10 % of companies claiming to be fully informed and still one third claiming not being informed at all. More than half of the respondents admit they don not sufficiently exploit the available sources of information. Companies primarily look for information on EU legislation and consider the Chambers of Commerce as their first source of information. Every second company has not started organised preparations for the Single Market yet. The current level of compliance is rated quite low (2.2 on a scale of 1-4), although most of them are quite optimistic about their future compliance with EU legislation. Small companies and companies mainly operating on the domestic market are generally less prepared for EU Enlargement: they are less informed on the Acquis, their current level of compliance is lower and they are less advanced in their preparation to achieve compliance. A majority of companies (60%) declared being satisfied with the current Accession negotiations and most of them feel the need to be represented in Brussels. Croatian companies were answered very similar like companies from 10 Candidate countries. It is encouraging, having in mind, that Croatia applied for the full EU membership in the beginning of the year 2003, and it is expected that will become candidate country in 2004. This is the year when all 10 Candidate countries will join EU. References Amiti, M. 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M! M NM43*#M&! M! O NM4% nWM3O&Q %'43" :#dA3O@% M3O&Q423 M NM443_  NM  d 444%  >MZ3O &Q'4%  " >MZ3O &Q'4% " >MZ3O &Q'4% cMZ3O&Q'4% WcMZ3O&Q'4% MP3O&Q'4% cMZ3O&Q'4% S L >MZ3O &Q'4% > cMZ3O&Q'4% l >MZ3O &Q'4% p >MZ3O &Q'4% z/ >MZ3O &Q'4% jcMZ3O&Q'4% MP3O&Q'4% MP3O&Q'4% MP3O&Q'4% MP3O&Q'44 _1116411712F+/+/Ole JPRINT Y(:CompObjKbx?     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AB"#,##0\ "kn";\-#,##0\ "kn"##,##0\ "kn";[Red]\-#,##0\ "kn"$#,##0.00\ "kn";\-#,##0.00\ "kn")$#,##0.00\ "kn";[Red]\-#,##0.00\ "kn">*9_-* #,##0\ "kn"_-;\-* #,##0\ "kn"_-;_-* "-"\ "kn"_-;_-@_->)9_-* #,##0\ _k_n_-;\-* #,##0\ _k_n_-;_-* "-"\ _k_n_-;_-@_-F,A_-* #,##0.00\ "kn"_-;\-* #,##0.00\ "kn"_-;_-* "-"??\ "kn"_-;_-@_-F+A_-* #,##0.00\ _k_n_-;\-* #,##0.00\ _k_n_-;_-* "-"??\ _k_n_-;_-@_-#,##0\ "FB";\-#,##0\ "FB"##,##0\ "FB";[Red]\-#,##0\ "FB"$#,##0.00\ "FB";\-#,##0.00\ "FB")$#,##0.00\ "FB";[Red]\-#,##0.00\ "FB">9_-* #,##0\ "FB"_-;\-* #,##0\ "FB"_-;_-* "-"\ "FB"_-;_-@_->9_-* #,##0\ _F_B_-;\-* #,##0\ _F_B_-;_-* "-"\ _F_B_-;_-@_-FA_-* #,##0.00\ "FB"_-;\-* #,##0.00\ "FB"_-;_-* "-"??\ "FB"_-;_-@_-FA_-* #,##0.00\ _F_B_-;\-* #,##0.00\ _F_B_-;_-* "-"??\ _F_B_-;_-@_-#,##0\ "BF";\-#,##0\ "BF"##,##0\ "BF";[Red]\-#,##0\ "BF"$#,##0.00\ "BF";\-#,##0.00\ "BF")$#,##0.00\ "BF";[Red]\-#,##0.00\ "BF">9_-* #,##0\ "BF"_-;\-* #,##0\ "BF"_-;_-* "-"\ "BF"_-;_-@_->9_-* #,##0\ _B_F_-;\-* #,##0\ _B_F_-;_-* "-"\ _B_F_-;_-@_-FA_-* #,##0.00\ "BF"_-;\-* #,##0.00\ "BF"_-;_-* "-"??\ "BF"_-;_-@_-FA_-* #,##0.00\ _B_F_-;\-* #,##0.00\ _B_F_-;_-* "-"??\ _B_F_-;_-@_-"$"#,##0_);\("$"#,##0\)!"$"#,##0_);[Red]\("$"#,##0\)""$"#,##0.00_);\("$"#,##0.00\)'""$"#,##0.00_);[Red]\("$"#,##0.00\)72_("$"* #,##0_);_("$"* \(#,##0\);_("$"* "-"_);_(@_).)_(* #,##0_);_(* \(#,##0\);_(* "-"_);_(@_)?:_("$"* #,##0.00_);_("$"* \(#,##0.00\);_("$"* "-"??_);_(@_)61_(* #,##0.00_);_(* \(#,##0.00\);_(* "-"??_);_(@_) 0.0%1Arial1Arial1Arial1Arial1.Times New Roman1Arial=$V,##0.00_  A88 ``i̜̙3f3333f3ffff333ff333f33f33BBB\R3&S TU strCountryNot started yet Don't know BGfffffE@@ CZE@ @ EEfffff:@.@ HǓN@"@ LVK@(@ LT N@"@ PLfffff&I@&@ ROH@@ SK ffffffH@ $@ SI C@  @ HR ףp= R@ (\?WY^)"= %'> X  4?3dH9  3Q "Not started yetQQQ3_    d 4E4  3Q  Don't knowQQQ3_  332  d 4E4  3Q 31 50 %QQQ3_  NM  d 4E4  3Q > 50 %QQQ3_  NM  d 4E4D$% M 3O&Q4$% M 3O&Q4FALb 3OMa 3 b#M&! M! M NM43*#M&! M! O NM4% ]0M3O&Q %'43" :#d*f03O*% M3O&Q423 M NM443_  NM  d 444% MP3O&Q'4% MP3O&Q'4% MP3O&Q'4% MP3O&Q'44  PRINT#&&CompObjObObjInfo%'QWorkbook#C  K    ''  Times New Roman--------------------- "System-'- -'- -'-  - "-  $i1{ 1i1Nj- $i1i{{i1${{{z  "---'---  - "- $ 1i1{ "-z $i1i{{i1${{{---'---  "-@@@- @@@@ $515FF51- $15511-```- ````$5F5-----'---`` ``>   2 )2,2&&----'---  "-@@@- @@@@ $X1XiiX1- $1XX11-```- ````$XiX-----'---`` ``a   2 /2,2&&----'---  "-@@@- @@@@ ${1{{1- $1{{11-```- ````${{-----'---`` ``|   2 2,1&&----'---  "-@@@- @@@@ $11- $*1*1*1-```- ````$;*-----'---`` ``*   2 /52,2&&----'---  "-@@@- @@@@ $11- $M1M1M1-```- ````$^M-----'---`` ``M   2 /X2,2&&----'---  "-@@@- @@@@ $11- $p1p1p1-```- ````$p-----'---`` ``6x   2 L2,3&&----'---  "-@@@- @@@@ $ 1    1- $1  11-```- ````$   -----'---`` ``|   2 2,1&&----'---  "-@@@- @@@@ $* 1* v; b; * 1- $ 1 v* v* 1 1-```- ````$* v; b b v* v-----'---`` ``g+     2  2,0&&----'---  "-@@@- @@@@ $M 1M ^ ^ M 1- $ 1 M M 1 1-```- ````$M ^   M -----'---`` ``N     2  2,1&&----'---  "-@@@- @@@@ $p 1p  p 1- $ 1 p p 1 1-```- ````$p  p -----'---`` ``m ^    2 t 2,4&&----'---  "-@@@- @@@@ $ 1    1- $ 1   1 1-```- ````$  0   -----'---`` `` '    2 2 2,3&&----'---  "-@@@- @@@@ $11- $B1B1B1-```- ````$SB-----'---`` `` J   2 U2,1&&----'---  -- "-1i i1i1SSiSSvivSiSiSiS 2 1,8&& 2 &1,9&& 2 I#2& 2 l2,1&& 2 2,2&& 2 2,3&& 2 2,4&&1i1 1iGi1G1G1G1G1G1;G;1^ G^ 1 G 1 G 1 G 1 G 1 G  2 \10&& 2 \BG25 2 \CZ2. 2 \6EE.. 2 \QHU66 2 \xLV-7 2 \LT-- 2 \ PL+- 2 \ RO26 2 \ SK*6 2 \8 SI* 2 \HHR62--'-- --'-- - { ---'--- z ---'--- z  "-`\-  Y7+  .2 YI Average grade5%!!%!%!&!.---'--- z ---'--- --'  '  'zMSGraph.Chart.89q FMicrosoft Graph 97GBiff5MSGraph.Chart.89q FMicrosoft Graph 97GBiff5  AB"#,##0\ "kn";\-#,##0\ "kn"##,##0\ "kn";[Red]\-#,##0\ "kn"$#,##0.00\ "kn";\-#,##0.00\ "kn")$#,##0.00\ "kn";[Red]\-#,##0.00\ "kn">*9_-* #,##0\ "kn"_-;\-* #,##0\ "kn"_-;_-* "-"\ "kn"_-;_-@_->)9_-* #,##0\ _k_n_-;\-* #,##0\ _k_n_-;_-* "-"\ _k_n_-;_-@_-F,A_-* #,##0.00\ "kn"_-;\-* #,##0.00\ "kn"_-;_-* "-"??\ "kn"_-;_-@_-F+A_-* #,##0.00\ _k_n_-;\-* #,##0.00\ _k_n_-;_-* "-"??\ _k_n_-;_-@_-#,##0\ "FB";\-#,##0\ "FB"##,##0\ "FB";[Red]\-#,##0\ "FB"$#,##0.00\ "FB";\-#,##0.00\ "FB")$#,##0.00\ "FB";[Red]\-#,##0.00\ "FB">9_-* #,##0\ "FB"_-;\-* #,##0\ "FB"_-;_-* "-"\ "FB"_-;_-@_->9_-* #,##0\ _F_B_-;\-* #,##0\ _F_B_-;_-* "-"\ _F_B_-;_-@_-FA_-* #,##0.00\ "FB"_-;\-* #,##0.00\ "FB"_-;_-* "-"??\ "FB"_-;_-@_-FA_-* #,##0.00\ _F_B_-;\-* #,##0.00\ _F_B_-;_-* "-"??\ _F_B_-;_-@_-#,##0\ "BF";\-#,##0\ "BF"##,##0\ "BF";[Red]\-#,##0\ "BF"$#,##0.00\ "BF";\-#,##0.00\ "BF")$#,##0.00\ "BF";[Red]\-#,##0.00\ "BF">9_-* #,##0\ "BF"_-;\-* #,##0\ "BF"_-;_-* "-"\ "BF"_-;_-@_->9_-* #,##0\ _B_F_-;\-* #,##0\ _B_F_-;_-* "-"\ _B_F_-;_-@_-FA_-* #,##0.00\ "BF"_-;\-* #,##0.00\ "BF"_-;_-* "-"??\ "BF"_-;_-@_-FA_-* #,##0.00\ _B_F_-;\-* #,##0.00\ _B_F_-;_-* "-"??\ _B_F_-;_-@_-"$"#,##0_);\("$"#,##0\)!"$"#,##0_);[Red]\("$"#,##0\)""$"#,##0.00_);\("$"#,##0.00\)'""$"#,##0.00_);[Red]\("$"#,##0.00\)72_("$"* #,##0_);_("$"* \(#,##0\);_("$"* "-"_);_(@_).)_(* #,##0_);_(* \(#,##0\);_(* "-"_);_(@_)?:_("$"* #,##0.00_);_("$"* \(#,##0.00\);_("$"* "-"??_);_(@_)61_(* #,##0.00_);_(* \(#,##0.00\);_(* "-"??_);_(@_) 0.0%0.01Arial1Arial1Arial1Arial1.Times New Roman1Arial='s,##0.00_  A88 ``i̜̙3f3333f3ffff333ff333f33f33BBB\R3&S TUCountry Average grade$@@ BG@ CZ@ EE@ HU@ LVffffff@ LT@ PL@ RO @ SK 333333@ SI ffffff@ HR (\@WY/"= 5&>X  4?3d  3Q  Average gradeQQQ3_    d 4E4  3Q PartlyQQQ3_    d 4E4  3Q  Not concernedQQQ3_    d 4E4  3Q  No informationQQQ3_    d 4E4  3Q  Don't knowQQQ3_    d 4E4D$% M 3O&Q4$% M 3O&Q4FAE 3OF 3 b#M&! M! M NM43*#M&! M! O NM43" :#dA(3O@% M3O&Q423 M NM443_  NM  d 444% MP3O&Q'4%  vMZ3O&Q' 4%  vMZ3O&Q'4%  vMZ3O&Q'4% \vMZ3O&Q'4% QHvMZ3O&Q'4% -vMZ3O&Q'4% vMZ3O&Q'4% vMZ3O&Q'4% vMZ3O&Q'4% vMZ3O&Q'4% MP3O&Q'4% MP3O&Q'4% o cMZ3O&Q'4%  cMZ3O&Q'4% qcMZ3O&Q'4% cMZ3O&Q'4% MP3O&Q'4% cMZ3O&Q'4% jcMZ3O&Q'4% MP3O&Q'44  _1116412455.*F+/+/Ole RPRINT),H:CompObjSb:     ''  Times New Roman-------"System-'- -'- -'- - "-  $v - $~g$ggD "---'---  - "- $v "-D$~g$gg---'---  "-@@ - @@@@ $00AD*D0 - $A0A0- "-M - MM$0A0~DgD*0A33 - 33$A~0~0AA-&s& - &s&&s&$0~Dgg~0~-----'---&s& &s&/k   2 w26----'--- -----'--- /=33  2 I75----'---33  "-@@ - @@@@ $x - $- "-M - MM$~gx33 - 33$~~-&s& - &s&&s&$~gg~~-----'---&s& &s&   2 13----'--- -----'--- d33  2 p87----'---33  "-@@ - @@@@ $663JJ6 - $3636- "-M - MM$636~JgJ6333 - 33$3~6~633-&s& - &s&&s&$6~Jgg~6~-----'---&s& &s&5d   2 p 28----'--- -----'--- {5633  2 B 72----'---33  "-@@ - @@@@ $ - $- "-M - MM$~g33 - 33$~~-&s& - &s&&s&$~gg~~-----'---&s& &s&   2 11----'--- -----'--- h33  2 t89----'---33  "-@@ - @@@@ $<<AP*P< - $A<A<- "-M - MM$<A<~PgP*<A33 - 33$A~<~<AA-&s& - &s&&s&$<~Pgg~<~-----'---&s& &s&;k    2 w26----'--- -----'--- ;= 33  2 I75----'---33  "-@@ - @@@@ $ - $- "-M - MM$~g33 - 33$~~-&s& - &s&&s&$~gg~~-----'---&s& &s&   2 11----'--- -----'--- j33  2 v89----'---33  "-@@ - @@@@ $BBVVB - $BB- "-M - MM$BB~VgVB33 - 33$~B~B-&s& - &s&&s&$B~Vg"g~B~-----'---&s& &s&8   2 7----'--- -----'--- Au33  2 93----'---33  "-@@ - @@@@ $t - $- "-M - MM$~gt33 - 33$~~-&s& - &s&&s&$~gg~~-----'---&s& &s&   2 13----'--- -----'--- b33  2 n87----'---33  "-@@ - @@@@ $II\\I - $II- "-M - MM$II~\g\I33 - 33$~I~I-&s& - &s&&s&$I~\g(g~I~-----'---&s& &s&>   2 %2----'--- -----'--- G33  2 98----'---33  "-@@ - @@@@ $ - $- "-M - MM$~g33 - 33$~~-&s& - &s&&s&$~gg~~-----'---&s& &s&   2 8----'--- -----'--- q33  2 }92----'---33  "-@@ - @@@@ $OObbO - $OO- "-M - MM$OO~bgbO33 - 33$~O~O-&s& - &s&&s&$O~bg.g~O~-----'---&s& &s&D%   2 +3----'--- -----'--- M33  2 !97----'---33 -- "- ~bb%%pp33~~ 2 0 2 10 2 L20 2 30 2 40 2 50 2 Z60 2 70 2 80 2 90 2 h100----'-- ~R  2 X% ---'--  vWW^^ddjjppvv 2 BG 2 CZ 2 EE 2 HU 2  LV 2 LT 2 PL 2 RO 2 SK 2 SI 2 HR--'-- --'-- - D---'--- D---'--- D "- -  o$W  . 2 o-Yes.---'--- D---'--- D "-33 - 33 oW{ . 2 oNo.---'--- D---'--- --'  '  'ObjInfo+-UWorkbook_11164139080F),/),/Ole V  AB"#,##0\ "kn";\-#,##0\ "kn"##,##0\ "kn";[Red]\-#,##0\ "kn"$#,##0.00\ "kn";\-#,##0.00\ "kn")$#,##0.00\ "kn";[Red]\-#,##0.00\ "kn">*9_-* #,##0\ "kn"_-;\-* #,##0\ "kn"_-;_-* "-"\ "kn"_-;_-@_->)9_-* #,##0\ _k_n_-;\-* #,##0\ _k_n_-;_-* "-"\ _k_n_-;_-@_-F,A_-* #,##0.00\ "kn"_-;\-* #,##0.00\ "kn"_-;_-* "-"??\ "kn"_-;_-@_-F+A_-* #,##0.00\ _k_n_-;\-* #,##0.00\ _k_n_-;_-* "-"??\ _k_n_-;_-@_-#,##0\ "BF";\-#,##0\ "BF"##,##0\ "BF";[Red]\-#,##0\ "BF"$#,##0.00\ "BF";\-#,##0.00\ "BF")$#,##0.00\ "BF";[Red]\-#,##0.00\ "BF">9_-* #,##0\ "BF"_-;\-* #,##0\ "BF"_-;_-* "-"\ "BF"_-;_-@_->9_-* #,##0\ _B_F_-;\-* #,##0\ _B_F_-;_-* "-"\ _B_F_-;_-@_-FA_-* #,##0.00\ "BF"_-;\-* #,##0.00\ "BF"_-;_-* "-"??\ "BF"_-;_-@_-FA_-* #,##0.00\ _B_F_-;\-* #,##0.00\ _B_F_-;_-* "-"??\ _B_F_-;_-@_-"$"#,##0_);\("$"#,##0\)!"$"#,##0_);[Red]\("$"#,##0\)""$"#,##0.00_);\("$"#,##0.00\)'""$"#,##0.00_);[Red]\("$"#,##0.00\)72_("$"* #,##0_);_("$"* \(#,##0\);_("$"* "-"_);_(@_).)_(* #,##0_);_(* \(#,##0\);_(* "-"_);_(@_)?:_("$"* #,##0.00_);_("$"* \(#,##0.00\);_("$"* "-"??_);_(@_)61_(* #,##0.00_);_(* \(#,##0.00\);_(* "-"??_);_(@_) 0.0%1Arial1Arial1Arial1Arial1.Times New Roman1Arial=!e,##0.00_  A88 ``i̜̙3f3333f3ffff333ff333f33f33BBB\R3&S TUCountry Yes No BG9@R@ CZ333333)@U@ EE;@ R@ HUffffff&@333333V@ LV9@R@ LT%@LV@ PL@@W@ RO*@̬U@ SK @ yX@ SI  @ V@ HR  @ 0X@WY^)"=  > X  43dH9  3Q  YesQQQ3_    d 4E4  3Q NoQQQ3_  332  d 4E4  3Q 31 50 %QQQ3_  NM  d 4E4  3Q > 50 %QQQ3_  NM  d 4E4D$% M 3O&Q4$% M 3O&Q4FAKd 3OLe 3 b#M&! M! M NM43*#M&! M! 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