Naslov
Impact of quality improvement instruments on organizational learning in administrative organizations

Autori
Džinić, Jasmina

Vrsta, podvrsta i kategorija rada
Sažeci sa skupova, neobjavljeni rad, ostalo

Skup
Europeanization of public administration and policy: sharing values, norms and practices

Mjesto i datum
Dubrovnik, Hrvatska, 04.04.2013. - 07.04.2013

Vrsta sudjelovanja
Ostalo

Vrsta recenzije
Nije recenziran

Ključne riječi
quality improvement instruments; organizational learning; public administration
(uality improvement instruments; organizational learning; public administration)

Sažetak
The aim of the research is to conduct a preliminary verification of the hypothesis regarding the impact of quality improvement instruments on organizational learning in administrative organizations, on the basis of set theoretical framework and empirical research conduction. The basic research hypothesis is that organizations which do not apply the quality improvement instruments have less chance for organizational learning in comparison with organizations which apply those instruments (H1). Considering the importance of communications for organizational learning process, the impact of quality improvement instruments as independent variable on organizational learning as dependent variable by intermediation of communications in administrative organizations, will be examined. Namely, further assumptions are that application of quality improvement instruments increases the communication intensity in administrative organizations (H1a) and that higher communication intensity stimulates organizational learning (H1b). Furthermore, whereas administrative organizations apply a variety of quality improvement instruments that differ from each other according to complexity degree, it will be examined if and which kind of impacts diffrent instruments have on organizational learning in administrative organizations, i.e. if organizational learning type is conditioned by complexity degree of quality improvement instruments. Complexity will be determined on the basis of quality improvement instrument origin (private or public sector), accepted quality concept, number of the phases in the quality instrument implementation process, components of the quality instrument and actors included in the implementation process. The basic assumption is that complexity degree of quality improvement instruments influences organizational learning type (H2). More precisely, it is expected that administrative organizations applying more complex quality improvement instruments are more inclined to develop generative learning compared to those applying simpler quality improvement instruments (H2a) as well as that latter are more inclined to develop adaptive than generative organizational learning (H2b). The PhD thesis will comprise following thematic areas: 1. identification of scientific and practical problems of quality management and organizational learning in administrative organizations, 2. setting up of theoretical framework for conduction of research and interpretation of the results, 3. identification, review and classification of quality improvement instruments in the public sector, 4. review of different perspectives on organizational learning, identification and assessment of different organizational learning types, 5. in order to test set hypothesis, conduction of the empirical research using questionnaire and other methods of data collections in selected administrative organizations, 6. analysis of the research results and formulation of final conclusions.

Izvorni jezik
Engleski

Znanstvena područja
Pravo

POVEZANOST RADA