Naslov
Strategic and tactical success factors in ERP system Implementation
(Strateški i taktički faktori uspjeha implementacije ERP-a)

Autori
Ćurko, Katarina ; Stepanić, Damir ; , Varga, Mladen

Izvornik
International journal of computers (1998-4308) 6 (2012), 4; 206-212

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, pregledni rad, znanstveni

Ključne riječi
ERP implementation ; critical success factors ; IT project ; management
(Implementacija ERP-a ; kritični faktori uspjeha ; IT projekt ; upravljanje)

Sažetak
In order to successfully implement an ERP system it is necessary to properly balance critical success factors. By researching what the critical success factors in ERP implementation are, why they are critical, and to what extent they are relevant to users, consultants and suppliers, this paper seeks to identify critical success factors in ERP implementation and to understand the impact of each factor on the success of ERP system introduction. This paper lists ten critical success factors (CSF) providing two points of view: strategic and tactical. These are: top management support, a business plan and vision, top management support, change management program, project management, implementation strategies, project team, business process modeling and minimal customizations, monitoring and performance evaluation, software development, testing and troubleshooting, legacy systems.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA