Naslov
Značenje i primjena obrazovanja i usavršavanja u zrakoplovnoj kompaniji
(Significance and Implementation of Education and Specialization in an Airline)

Autori
Tatalović, Mirko ; Bajić, Jasmin

Izvornik
Suvremeni promet : časopis za pitanja teorije i prakse prometa (0351-1898) 33 (2013), 1-2; 130-136

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, prethodno priopćenje, znanstveni

Ključne riječi
Zrakoplovna kompanija ; obrazovanje i usavršavanje ; osobna motivacija ; upitnici ; Croatia Airlines
(Airlines ; Education and Training ; Personnel Motivation ; Questionnaries ; Croatia Airlines)

Sažetak
Rapid technological changes, deregulated and liberalized market have increased the importance of continuous professional specialization and training of employees, especially those in the commercial segment. Such an approach is necessary in order to create a proactive working environment with the aim of achieving competitive advantage. The application of fundamental philosophies that applies to employees as a valuable resource in the airline has a higher degree of importance compared to the primary goal of minimizing costs. Employees with multiple skills are becoming increasingly important assumption for professional and corporate success. A questionnaire survey conducted on a sample of approximately 10 percent of all employees in Croatia Airlines points to disturbingly low level knowledge about the results and problems in air transport. These facts affect the decrease in employees’ motivation and imply additional negative effects on the working environment.

Izvorni jezik
Hrvatski

Znanstvena područja
Tehnologija prometa i transport

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