Pregled bibliografske jedinice broj: 619205
Evolution of Crisis Management in Tour Operating Business
Evolution of Crisis Management in Tour Operating Business // 2nd Advances in Hospitality and Tourism Marketing & Management Conference : proceedings / Evangelos, Christou ; Dionysios, Chionis ; Dogan, Gursoy ; Sigala, Marianna (ur.).
Lahti, 2012. str. 1-9 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), stručni)
CROSBI ID: 619205 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
Evolution of Crisis Management in Tour Operating Business
Autori
Čavlek, Nevenka ; Matečić, Ingeborg ; Vlahov, Antonio
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), stručni
Izvornik
2nd Advances in Hospitality and Tourism Marketing & Management Conference : proceedings
/ Evangelos, Christou ; Dionysios, Chionis ; Dogan, Gursoy ; Sigala, Marianna - Lahti, 2012, 1-9
ISBN
978-960-287-139-3
Skup
2nd Advances on Hospitality and Tourism Marketing & Management Conference (2 ; 2012)
Mjesto i datum
Krf, Grčka, 31.05.2012. - 03.06.2012
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
crisis management; risk management; tour operators
Sažetak
Despite the increasing research on crises in tourism, there are still very few analyses on crisis management in specific organisations. Therefore, the purpose of the proposed research paper is to critically analyse the evolution of crisis management system in tour operating companies in the period 2000 - 2011. For this purpose a sample of the key risks and crisis types are analysed, and the cases of tour operators’ handling specific crises are revealed.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija
POVEZANOST RADA
Projekti:
067-0672288-2497 - Koncepcija razvoja zdravstvenog i kulturnog turizma u Hrvatskoj (Čavlek, Nevenka, MZOS ) ( CroRIS)
Ustanove:
Ekonomski fakultet, Zagreb