Pregled bibliografske jedinice broj: 613184
Active Listening and Assertive Communication Style in LSP Teaching
Active Listening and Assertive Communication Style in LSP Teaching // Proceedings of the 5th International Language Conference on the Importance of Learning Professional Foreign Languages for Communication Between Cultures 2012 / Vičič, Polona ; Orthaber, Sara ; Ipavec, Vesna Mia ; Zrinski, Manca (ur.).
Celje: University of Maribor, Faculty of Logistics Mariborska cesta 7, 3000 Celje, Slovenia, 2012. str. 112-117 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
CROSBI ID: 613184 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
Active Listening and Assertive Communication Style in LSP Teaching
Autori
Juretić, Ksenija ; Kaštelan, Kristina
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni
Izvornik
Proceedings of the 5th International Language Conference on the Importance of Learning Professional Foreign Languages for Communication Between Cultures 2012
/ Vičič, Polona ; Orthaber, Sara ; Ipavec, Vesna Mia ; Zrinski, Manca - Celje : University of Maribor, Faculty of Logistics Mariborska cesta 7, 3000 Celje, Slovenia, 2012, 112-117
ISBN
978-961-6562-54-6
Skup
The 5th International Language Conference on the Importance of Learning Professional Foreign Languages for Communication Between Cultures 2012
Mjesto i datum
Celje, Slovenija, 20.09.2012. - 21.09.2012
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
multi-tasking; noisy communication channels; active listening skills test; assertive communication style
Sažetak
As teachers of LSP and Business Communication our main mission is to teach students to communicate effectively in local and global business environment. But the question is how to achieve this mission in the Hi-Tech era abounding in highly aggressive advertising and political campaigns, social networking and an overdose of information accessibility and multi-tasking. Words, a lot of written and spoken words and messages, but the Word and “Take My Word for It” have lost their true power. The paradox is the louder the environmental, semantic, cultural and psychological noise in communication channels, the louder the “sound of silence”. In addition to teaching language competence, the key role of today’s teacher is to break the silence of noisy surroundings by teaching students to become active listeners that will pave the path for their assertive communication. To put theory into practice, a hundred of students of the Faculty of Economics Rijeka were involved in the active listening skills test. Based on theories and best practices of active listening and assertive communication style, the paper deals with the analysis of the obtained results and proposes further steps in achieving the set goal of eliminating the noisy communication channels.
Izvorni jezik
Engleski
Znanstvena područja
Filologija
