Naslov
Challenges of Management in Private Health Care Institutions

Autori
Škoko, Ines: Devčić, Anton: Šostar, Marko

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
International Journal of Management Cases / Davies, Barry J., Vignali, Claudio, Vranešević, Tihomir (ur.). - : Accent Press, 2011, 524-530

Skup
The 8th International CIRCLE Conference for Consumer Behaviour and Retailing Research

Mjesto i datum
Dubrovnik, Hrvatska, 27.04.2011. - 29.04.2011

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
Public health care ; private health care ; management ; service ; patients.

Sažetak
Public health care institutions same as private health care institutions are present in almost every city in Croatia. Public health care institutions provide stability, security, and most of all they are traditionally among the people in Croatia. Private health care institutions are basically young and modern institutions with new and different management system. They focus their service on the highest quality while public institutions are more based on the higher number of the patient’s examinations in one day. Those differences in management and organization and in quality of provided services bring the morale question of humanity and it brings both patients and doctors in difficult position. Patients that have more financial ability are able to afford better health care service in private health care institutions and financially less supported have no choice than to be cured in public institution. In most cases same doctors work in both public and private institutions. In this paper we are presenting management abilities and disabilities of both sides ; patient that can or can not chose where to get their health treatment, and doctors to have an ability to choose in which institution to work.

Izvorni jezik
Engleski

POVEZANOST RADA