Pregled bibliografske jedinice broj: 573117
ORGANIZATIONAL CULTURE – KEY FACTOR FOR SUCCESSFUL IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM
ORGANIZATIONAL CULTURE – KEY FACTOR FOR SUCCESSFUL IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM // Book of abstracts, 8th CIRCLE International Conference for Marketing, Management, Finance, Consumer Behaviour, Tourism and Retailing Research / Vignali, Gianpaolo ; Vignali, Claudio ; Vranešević, Tihomir (ur.).
Zagreb: Ekonomski fakultet Sveučilišta u Zagrebu, 2011. (predavanje, međunarodna recenzija, sažetak, znanstveni)
CROSBI ID: 573117 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
ORGANIZATIONAL CULTURE – KEY FACTOR FOR SUCCESSFUL IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM
Autori
Lazibat, Tonći ; Sutić, Ines ; Baković, Tomislav
Vrsta, podvrsta i kategorija rada
Sažeci sa skupova, sažetak, znanstveni
Izvornik
Book of abstracts, 8th CIRCLE International Conference for Marketing, Management, Finance, Consumer Behaviour, Tourism and Retailing Research
/ Vignali, Gianpaolo ; Vignali, Claudio ; Vranešević, Tihomir - Zagreb : Ekonomski fakultet Sveučilišta u Zagrebu, 2011
ISBN
978-953-6025-40-4
Skup
8th CIRCLE International Conference for Marketing, Management, Finance, Consumer Behaviour, Tourism and Retailing Research
Mjesto i datum
Dubrovnik, Hrvatska, 27.04.2011. - 29.04.2011
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
Organizational culture; Quality management; improvements
Sažetak
Many studies examined the impact of Total quality management on organizational performance, and concluded that there is positive impact. Also, researches showed that one of the key factors of successful Total quality management implementation is strong organizational culture. The purpose of this paper is to determine organizational cultures that influence successful quality management system implementation. Therefore, two different approaches are analyzed: unitarist approach suggest that quality management system is associated with a single culture of organization and second, pluralist approach that supports the ideas of heterogeneity of different cultural dimensions on which quality management system should be created. The various theoretical culture approaches employed to manage quality systems are reviewed and the advantages and limitations of these approaches are highlighted. Thus, this study is intended to provide clearer understanding of organizational culture and its relation with the improvements of quality system. The paper concludes with a description of dimensions of culture that improve quality management system results.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija
POVEZANOST RADA
Ustanove:
Ekonomski fakultet, Zagreb
