Naslov
Patient satisfaction with endodontic treatment

Autori
Baltić, Nenad ; Simeon, Paris Matijević, Jurica ; Repić, Dario ; Karlović, Zoran ; Jukić Krmek, Silvana

Vrsta, podvrsta i kategorija rada
Sažeci sa skupova, sažetak, znanstveni

Izvornik
ESE Rome 2011, Not only roots, 15th biennial congress of European Society of Endodontology / Dummer, PMH - Rim : European Society of Endodontology, 2011, 4-5

Skup
15th Biennial Congress of the European Society of Endodontology

Mjesto i datum
Rim, Italija, 14.09.2011. - 17.09.2011

Vrsta sudjelovanja
Poster

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
endodontic treatment; patients; level of satisfaction

Sažetak
To comply with the requirements of satisfying patients is already for a long time a key task for all dental healthcare providers. On the other hand endodontic therapy itself is often understood as an unpleasant experience. The aim of this study was to evaluate the level of patient satisfaction with endodontic treatment. Sample consisted of 214 endodontic patients treated in five general dental practices in Zagreb and Department of Endodontics and Restorative Dentistry at School of Dental Medicine, University of Zagreb, during two months. Survey was conducted through specially designed questionnaire with five groups of questions which encompassed general data, the experience with former endodontic treatment, the attitude toward following endodontics, and the source of payment. Fifth group of questions, related to the experience with just finished treatment, was answered on the end of treatment. Level of satisfaction was expressed in grades from 1 to 5 (1- not satisfied, 5- very satisfied). Data were analyzed with Student-t test and Spearman's rho correlation. Half of male examinees (50.0%) were satisfied, while 51.2% of females were very satisfied with just performed endodontic treatment. The level of satisfaction positively correlated with lover pain experience and the greater level of satisfaction with prior endodontic therapy, positive patient attitude toward success of actual treatment and willingness to recommend that treatment to others (Spearman's rho, p<0.05). Negative correlation was associated with the negative experience with prior treatment, the loss of the priory treated tooth, and the fear and the level of stress before the actual treatment (Spearman's rho, p<0.05). Considering that half of male endodontic patients were satisfied and half of female patients were very satisfied, we can conclude that endodontic part of dental service is acceptable for patients.

Izvorni jezik
Engleski

Znanstvena područja
Dentalna medicina

POVEZANOST RADA