Naslov
Culture of assessment in Croatian academic and public libraries

Autori
Dragija Ivanović, Martina ; Badurina, Boris ; Petr Balog, Kornelija

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Qualitative and Quantitative Methods in Libraries International Conference / - Atena, 2011, 1-8

Skup
Qualitative and Quantitative Methods in Libraries

Mjesto i datum
Atena, Grčka, 24.05.2011. - 27.05.2011

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
culture of assessment; academic libraries; public libraries; Croatia

Sažetak
The paper presents a part of the findings of the research project entitled Evaluation of library services: academic and public libraries. The main hypothesis of the project states that libraries in Croatia do not give enough attention to the evaluation of their service quality, and that library staff are, consequently, not enough prepared (neither trained nor motivated) for conducting measuring activities. The project collects data from Croatian public and academic librarians through online surveys and through individual interviews with library directors. This paper presents the findings of online surveys. Results show that Croatian librarians are not satisfied enough with services their libraries offer, but they do acknowledge the need for evaluation, especially those coming from academic environment.

Izvorni jezik
Engleski

Znanstvena područja
Informacijske i komunikacijske znanosti

POVEZANOST RADA