Naslov
Distinction of facility and asset management in Croatia

Autori
Katičić, Ljiljana ; Frković, Drago

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Springer / Joseph Mathew, Maode Ma, Andy Tan, Margot Weijnen, Jay Lee - Brisbane : World Congress on Engineering Asset Management, 2010, 1-9

Skup
The 5th World Congress on Engineering Asset Management

Mjesto i datum
Brisbane, Australija, 25.10.2010. - 27.10.2010

Vrsta sudjelovanja
Ostalo

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
Facility Management; Asset management; Outsourcing; Service Level Agreement (SLA)

Sažetak
Facility/Asset Management is a relatively young scientific discipline studied and developed by academic institutions and businesses through best practices and expertise development. Facility management was first introduced in the US in the 1950s as a tool for enhancing business interaction and productivity. Today there are numerous international and national FM/AM associations and institutes, the most important among which are IFMA, BIFM, Global FM and in Croatia it is Croatian Maintainers Association - HDO. The common goal of all associations is transfer of knowledge and expertise through various programmes of education, certification and gaining skills for a new profession – asset and facility manager. Management of assets (their selection, maintenance, supervision and renewal) plays a key role in performance and profitability of any industry in which asset operations represent core activities. Good asset management practice can assist managers in making right decision, optimisation of processes and minimisation of total costs during assets life cycle. Asset management as a profession is developing quite fast through professional training and certification, while higher level knowledge is obtained at various master and doctorate studies. In harmonization and optimisation of knowledge in the field of FM/AM, other professional knowledge is applied from different scientific disciplines (architecture, construction, mechanical engineering, electrical engineering, economy, law, etc.) so as to acquire the best sustainable support and value for money during selection, purchase, maintenance, renewal or disposal of assets. British Standard PAS 55 was issued in 2004 and updated in 2008, provides guidelines for a strategic, integrated approach which is necessary for meeting stakeholders' demands and achieving the best value of assets. In Croatia there is no comprehensive methodology and standard that would regulate this area, but parts of other standards are taken to cover FM activities. The future work of Croatian FM practitioners will be focused on harmonization of standards and participation in developing of EU asset management model. A case study presented in the paper gives an example of outsourcing of technical and hygienic maintenance services in the Croatian company and 3-year facility management implementation with gradual shift into asset management, which resulted in significant cost savings. Positive example of the presented case study provides incentives for further development of asset management in Croatia. The issue of asset management and building up of institutional infrastructure in Croatia should be a priority issue in Croatian Government's activities in the mid-term period. The very fact that the Government considers introduction of changes in asset management institutional framework (setting up of an Agency for Asset Management) points to growing awareness of the need for proper asset management, and to former inefficiency. There are real challenges in managing of state-owned property and assets, because there is neither a model in place for management of such assets, nor institutional infrastructure for large systems which still need to be restructured (health care institutions, schools, infrastructural facilities and similar). Improvement of land administration efficiency and real property registration, preparation and standardization of land and property registers, higher level of transparency and leaving less room for corruption, are among priorities in the reform of the Croatian justice system and an important step in EU accession process. In addition, we can expect more extensive outsourcing activities in public enterprises in the forthcoming period. In order to tackle all these challenges, it is important to put in place adequate solutions for enhanced asset management in Croatia and such solutions should be based on scientific, objective, research, and not politics, or uncritical copying of others' models. Asset management assumes fast adoption of international standards, which is also important for attracting foreign investors and introduction of advanced technologies which is absolutely necessary for improvement of Croatian economy competitiveness. British Standard BSI PAS55 outlined best practice in asset management life cycle. Harmonization of standards and designing of best asset management models is the subject of EU asset management associations, but also the Croatian Association – HDO.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA