Pregled bibliografske jedinice broj: 50997
Computer Assisted Telephone Interviewing (CATI) and tourism
Computer Assisted Telephone Interviewing (CATI) and tourism // Tourism and hospitality management: Trends and Challenges for ghe future / Holjevac, Ivanka, Avelini (ur.).
Opatija: Fakultet za menadžment u turizmu i ugostiteljstvu Sveučilišta u Rijeci, 2000. str. 105-125 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
CROSBI ID: 50997 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
Computer Assisted Telephone Interviewing (CATI) and tourism
Autori
Horvat, Jasna ; Mikrut, Martina
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni
Izvornik
Tourism and hospitality management: Trends and Challenges for ghe future
/ Holjevac, Ivanka, Avelini - Opatija : Fakultet za menadžment u turizmu i ugostiteljstvu Sveučilišta u Rijeci, 2000, 105-125
Skup
Hotel 2000, 15th Biennial International Congress
Mjesto i datum
Opatija, Hrvatska, 25.10.2000. - 28.10.2000
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
CATI; computer assisted data collection; effect on the respodent; effect on the interview; effect on data quality; effect on cost efficiency; taxonomy of different forms of data collection; tourism
Sažetak
One of the state-of-the-art computer assisted data collection techniques is CATI. This paper analyzes instances of CATI data collection and their effects on tghe responedent, the interviewer, data quality and cost efficiency. A taxonomy of different forms of data collection is given, as well as a description of basic features of the analyzed data collection techniques. The current capabilites of data collection using CATI technique in Croatia and torusim are presented.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija
