Pregled bibliografske jedinice broj: 460279
Towards a Process Orientation in the Public Sector: Croatian and Slovenian Case Studies
Towards a Process Orientation in the Public Sector: Croatian and Slovenian Case Studies // Uporabna informatika, 18 (2010), 1; 5-15 (podatak o recenziji nije dostupan, članak, znanstveni)
CROSBI ID: 460279 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
Towards a Process Orientation in the Public Sector: Croatian and Slovenian Case Studies
Autori
Bosilj Vukšić, Vesna ; Hauc, Gregor ; Kovačič, Andrej
Izvornik
Uporabna informatika (1318-1882) 18
(2010), 1;
5-15
Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni
Ključne riječi
process orientation; public sector; business process modelling; business process management; e-government
Sažetak
Interest in business process management projects in public organisations has been stimulated by the restructuring reforms that have spread across many countries in the last two decades. This paper examines process oriented projects in public sector and provides an overview of related research and experiences from practice. To illustrate the characteristics of business process-oriented projects in Croatian and Slovenian government institutions, two different real-life case studies are described and compared. The research results are analysed as to provide guidelines that can be applied in future implementation activities.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija, Informacijske i komunikacijske znanosti
POVEZANOST RADA
Projekti:
067-0362980-2484 - Sustavi za upravljanje informacijama, procesima i znanjem (Bosilj Vukšić, Vesna, MZOS ) ( CroRIS)
Ustanove:
Ekonomski fakultet, Zagreb
Profili:
Vesna Bosilj Vukšić
(autor)
Citiraj ovu publikaciju:
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