Naslov
The Present and Future Relationship Between DSO and the Customer Regardings Service Quality

Autori
Živić Đurović, Marijana ; Morović, Mira ; Belašić, Vibor

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
5th Dubrovnik Conference on sustainable development of energy, water and environment systems / - Dubrovnik, 2009

ISBN
978-953-6313-97-6

Skup
5th Dubrovnik Conference on sustainable development of energy, water and environment systems

Mjesto i datum
Dubrovnik, Hrvatska, 29.09.2009. - 03.10.2009

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
DSO; electric power market; liberalization; customer

Sažetak
As a result of electric power market liberalization, the energy market in Croatia began to open in 2006. and continued to gradually open until July 1, 2008., which means that from that date competitive energy market is open for retail markets and all customers have the legal right to choose their electricity supplier. This paper will present initial experiences in service quality implementation in HEP Distribution System Operator (HEP DSO). Also, a vision for a future distribution system in Croatia will be discussed, with areas that will be the key for technology development and the advantages of the new electricity market.

Izvorni jezik
Engleski

Znanstvena područja
Elektrotehnika

POVEZANOST RADA