Naslov
Business Process Modelling as a Critical Sucess Factor in Implementing an ERP System

Autori
Indihar Štemberger, Mojca ; Bosilj Vukšić, Vesna ; Kovačič, Andrej

Izvornik
Sauth East European Journal of Economics and Business (2233-1999) 4 (2009), 2; 89-96

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni

Ključne riječi
enterprise resource planning (ERP) systems; critical sucess factors (CFSs); implementation; framework; business process modelling

Sažetak
Many enterprises are adopting enterprise resource planning (ERP) systems for improving their efficiency and productivity. Although there are tremendous benefits to implementing an ERP system, there are just as many risks. The problem is that many projects of this type are unsuccessful, mostly due to their complexity being underestimated. The purpose of the paper is two fold: (1) to analyse the critical success factors (CFSs) of ERP implementation projects and (2) to propose a framework based on a composite approach to ERP systems implementation. A special emphasis is given to business process modelling, because the key to a successful choice, implementation and usage of an ERP system is fit of planned processes in an organisation with processes implemented in the solution. The paper also presents some results of empirical investigation in the field of ERP implementation.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija, Informacijske i komunikacijske znanosti

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