Naslov
Perception of leading, lagging and perceptive performance measures in construction

Autori
Vukomanović, Mladen ; Radujković, Mladen ; Nahod, Maja Marija

Vrsta, podvrsta i kategorija rada
Sažeci sa skupova, sažetak, znanstveni

Izvornik
Construction Facing Worldwide Challenges : Joint International Symposium : Building Economics (W055) & Organization and Management of Construction (W065) : Book of extended abstracts / Cerić, Anita ; Radujković, Mladen - Zagreb : Građevinski fakultet Sveučilišta u Zagrebu, 2009, 159-160

ISBN
978-953-6272-34-1

Skup
Construction Facing Worldwide Challenges

Mjesto i datum
Dubrovnik, Hrvatska, 27.09.2009. - 30.09.2009

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
performance; management; KPI; construction; measures

Sažetak
Construction industry is seen as the worst, ineffective, inefficient? Poor performance management is one of the main reasons for such a poor performance. Key Performance Indicators (KPI) should be at the heart of performance system as the vehicles for managing performance. This paper elaborates distinction among three types of KPIs: leading, lagging and perceptive, and explains their role in construction processes. Literature review showed that world?s practice still does not recognize the distinction, even though many authors emphasised its importance. Survey, taken across Croatian construction industry, showed that: 90% of proffesionals understand KPIs? importance, 71% used some kind of performance indicators, 63% used KPIs for internal benchmarking, 43% showed high interest in such systems, but only 28% understood above-mentioned distinction. We found that if construction companies want to be able to conduct benchamarking, appropriately align strategic objectives and set realistic goals, they should start using all three types of indicators.

Izvorni jezik
Engleski

Znanstvena područja
Građevinarstvo

POVEZANOST RADA