Naslov
COBIT - ITIL mapping for Business Process Continuity Management

Autori
Kozina, Melita

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
20th International Conference CECIIS 2009 : Proceedings / Aurer, Boris ; Bača Miroslav ; Rabuzin, Kornelije - Varaždin : Fakultet organizacije i informatike Sveučilišta u Zagrebu, 2009, 113-119

Skup
International Conference CECIIS (20 ; 2009)

Mjesto i datum
Varaždin, Hrvatska, 23.09.2009. - 25.09.2009

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
Business Continuity Management (BCM); IT Service Continuity Management (ITSCM); CobIT; ITIL; Mapping Best Practices

Sažetak
Business Continuity Management (BCM) covers risk analysis and management so that the organization can ensure a provision of service at all times. BCM aims to reduce risks and develops plans for restoring business activities if they are interrupted by a disaster.CobIT and ITIL are two specific IT best practices and standards that are becoming widely adopted around the world to better manage the quality and reliability of IT in business. CobiT can be used at the highest level of IT governance, providing an overall control framework based on an IT process model. There is also a need for detailed, standardised practitioner processes. Specific practices and standards, such as ITIL, cover specific areas and can be mapped to the CobiT framework.The purpose of the paper is to analyze and describe these standards, especially their mapping for improved performance, value transparency and increased control over BCM activities. So, ITIL processes may be used to achieve and demonstrate compliance with CobiT control objectives for BCM process.

Izvorni jezik
Engleski

Znanstvena područja
Informacijske i komunikacijske znanosti

POVEZANOST RADA