Naslov
Impact of quality management system on enterprise financial result

Autori
Grubišić, Dragana ; Cingula, Marijan

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Proceedings the 3rd DAAAM International Conference on Advanced Technologies for Developing Countries / - , 2004

Skup
DAAAM International Conference on Advanced Technologies for Developing Countries (3 ; 2004)

Mjesto i datum
Beč, Austrija, 23.06.2004. - 26.06.2004

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
quality; quality management system; enterprise financial results

Sažetak
The starting point of the paper is that enterprises caring for operation quality have lower operation costs and better business results than the enterprises which are not concerned with quality in the first place. Some of our researches have already dealt with this ; this one however will focus on the performance of those companies for which quality presents the primary goal of their business and production strategy. In the business world such companies are recognised as companies with ISO certificates. The analysis of their performance will be carried out in terms of seven financial indicators: gross profit per employee, gross profit per equity capital unit, loss per employee, loss per equity capital unit, gross profit margin, and net profit margin.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA