Pregled bibliografske jedinice broj: 40593
Queuing Model of the Maintenance Process Case Study
Queuing Model of the Maintenance Process Case Study // Proceedings of Asia Pacific Software Process Group (AP-SEPG) and International Software Development & Management (ISD&M) Conference 2000
Hong Kong, 2000. str. 302-311 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
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Naslov
Queuing Model of the Maintenance Process Case Study
Autori
Car, Željka ; Mikac, Branko ; Sinković, Vjekoslav
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni
Izvornik
Proceedings of Asia Pacific Software Process Group (AP-SEPG) and International Software Development & Management (ISD&M) Conference 2000
/ - Hong Kong, 2000, 302-311
Skup
International Software Development and Management (ISD&M) Conference
Mjesto i datum
Hong Kong, Kina, 14.12.2000. - 15.12.2000
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
software maintenance process; queue theory; system performance measurement
Sažetak
Maintenance is a complex, resource intensive and costly part of the software life cycle. In order to evaluate and to improve the software maintenance process, an analytical model based on queuing theory has been constructed. The paper presents practical employment of the model for the assessment of the maintenance process performed in a large telecommunication company. Modeling principle, input data, assumptions and description of the analysis are given for one process submodel associated with the maintainer serving a request for the software modification at a certain process phase. Simulation model based on the probabilistic simulation and describing a dynamic behavior of a system is proposed.
Izvorni jezik
Engleski
Znanstvena područja
Elektrotehnika
