Naslov
Some Aspects of Implementing Always-on IT-solutions and Standards in Banking Sector: The Case of Croatia

Autori
Pejić Bach, Mirjana ; Draganić, Martina ; Jaković, Božidar

Vrsta, podvrsta i kategorija rada
Poglavlja u knjigama, ostalo

Knjiga
Always-On Enterprise Information Systems for Business Continuance: Technologies for Reliable and Scalable Operations

Urednik/ci
Bajgorić, Nijaz

Izdavač
Information Science Reference

Grad
New York (NY)

Godina
2009

Raspon stranica
76-89

ISBN
978-1-60566-723-2

Ključne riječi
banking sector, information technology, always-on IT solutions

Sažetak
The growing competition in the banking sector, resulting in growing demands of the customers, requires from the banks a 24 hour availability of services. The technological development is accompanied by the increase in technologically sophisticated forms of fraud. The answer to these challenges is a more efficient use of information technology. The use of new technologies, besides the defense from unauthorized access into the bank's information system, abuse of information technology and damage that can be caused, represents the basis for the new service offer which has an important role in market positioning of the banks. An empirical research was conducted in order to determine the level of influence of the information technology to the payment transactions. The results suggest that the level of influence is important due to the enlargement of product range and communication channels with clients, expense reduction for the costumers and the bank as well as the increase of the business security.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija, Informacijske i komunikacijske znanosti

POVEZANOST RADA