Naslov
Web Portal Design : Employment of a Range of Assessment Methods

Autori
Granić, Andrina ; Mitrović, Ivica ; Marangunić, Nikola

Vrsta, podvrsta i kategorija rada
Poglavlja u knjigama, znanstveni

Knjiga
Information Systems Development : Towards a Service Provision Society

Urednik/ci
Papadopoulos, George Angelos ; Wojtkowski, Wita ; Wojtkowski, Gregory ; Wrycza, Stanislaw ; Zupancic, Joze

Izdavač
Springer

Grad
New York (NY)

Godina
2009

Raspon stranica
131-139

ISBN
978-0-387-84809-9

Ključne riječi
usability evaluation, web portals, guideline inspection, user testing, discount approach

Sažetak
The paper reports on the experience regarding usability evaluation of web portals. The study is placed in Croatian web sphere where the most visited portals are the broad-reach web ones. Consequently, such a research may be of interest to the communities with comparable user population and market characteristics. The evaluation methodology advocates a number of usability test methods along with specialists' inspection. The results of the first study indicated that the chosen research instruments, measures and methods for usability testing were consistent. Conversely, the results of the second study, which employs the guideline-based inspection, did not agree with those obtained through the end-user testing. Although showing significant potential, the methodology needs to be improved.

Izvorni jezik
Engleski

Znanstvena područja
Računarstvo

POVEZANOST RADA