Pregled bibliografske jedinice broj: 389140
Antecedents of Consumers’ Time Perceptions in a Hypermarket Retailer
Antecedents of Consumers’ Time Perceptions in a Hypermarket Retailer // Service industries journal, 31 (2011), 5/6; 809-828 doi:10.1080/02642060903067530 (međunarodna recenzija, članak, znanstveni)
CROSBI ID: 389140 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
Antecedents of Consumers’ Time Perceptions in a Hypermarket Retailer
Autori
Anić, Ivan-Damir ; Radas, Sonja ; Miller, Joseph C.
Izvornik
Service industries journal (0264-2069) 31
(2011), 5/6;
809-828
Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni
Ključne riječi
time perceptions; retailing; shopping; consumer behaviour; store performance
Sažetak
This study examines the effects of five antecedents on consumers’ time perceptions in a hypermarket environment. Findings indicate that the actual shopping time spent in the store and planned shopping activities significantly influence consumers’ shopping time perceptions, while consumers’ waiting time perceptions are driven by both actual checkout waiting time and actual shopping time. The article examines time gaps, i.e. consumers’ errors in time estimation, as related to store loyalty intention and finds that past consumer purchases moderate the relationship between both time gaps and store loyalty intention. Managerial implications are discussed in the article.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija
POVEZANOST RADA
Projekti:
002-0022469-2465 - Inovacije, ulaganje u ljudski kapital i rast konkurentnosti Hrvatske (Jurlina Alibegović, Dubravka, MZOS ) ( CroRIS)
002-0022469-2466 - Restrukturiranje i konkurentnost hrvatskih poduzeća u pridruživanju EU (Anić, Ivan-Damir, MZOS ) ( CroRIS)
002-0022469-2468 - Održivi razvoj, inovacije i regionalna politika Republike Hrvatske (Starc, Nenad, MZOS ) ( CroRIS)
Ustanove:
Ekonomski institut, Zagreb
Citiraj ovu publikaciju:
Časopis indeksira:
- Current Contents Connect (CCC)
- Web of Science Core Collection (WoSCC)
- Social Science Citation Index (SSCI)
- SCI-EXP, SSCI i/ili A&HCI
- Scopus
