Pregled bibliografske jedinice broj: 374119
Organizational Performance Measures for Business Process Management: a Performance Measurement Guideline
Organizational Performance Measures for Business Process Management: a Performance Measurement Guideline // Proceedings of UKSim Tenth International Conference on Computer Modelling and Simulation 2008 / Al Dabas, D. ; Orsoni, A. ; Brentnall, A. ; Abraham, A. ; Zobel, R. (ur.).
Cambridge: Institute of Electrical and Electronics Engineers (IEEE), 2008. str. 94-99 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
CROSBI ID: 374119 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
Organizational Performance Measures for Business Process Management: a Performance Measurement Guideline
Autori
Bosilj Vukšić, Vesna ; Milanović, Ljubica ; Škrinjar, Rok ; Indihar Štemberger, Mojca
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni
Izvornik
Proceedings of UKSim Tenth International Conference on Computer Modelling and Simulation 2008
/ Al Dabas, D. ; Orsoni, A. ; Brentnall, A. ; Abraham, A. ; Zobel, R. - Cambridge : Institute of Electrical and Electronics Engineers (IEEE), 2008, 94-99
ISBN
978-0-7695-3114-4
Skup
EUROSIM/UKSim 2008
Mjesto i datum
Cambridge, Ujedinjeno Kraljevstvo, 01.04.2008. - 03.04.2008
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
organizational performance measures; business process management; guidline
Sažetak
This paper focuses on organizational performance measurement. It offers an overview of the literature on organizational performance measures, approaches and frameworks. Analysis indicates that organizational performance measurement is well recognized as an important part of the business process management literature. The purpose of this paper is to propose a performance measurement guideline. Defining an appropriate guideline helps to clarify and systemize this field, but also represents a critical step for business practitioners since it could influence the success of organizational performance measurement system development.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija, Informacijske i komunikacijske znanosti
POVEZANOST RADA
Projekti:
067-0362980-2484 - Sustavi za upravljanje informacijama, procesima i znanjem (Bosilj Vukšić, Vesna, MZOS ) ( CroRIS)
Ustanove:
Ekonomski fakultet, Zagreb