Naslov
Experience With Usability Testing of Web Portals

Autori
Granić, Andrina ; Mitrović, Ivica ; Marangunić, Nikola

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Proceedings of the Fourth International Conference on Web Information Systems and Technologies : WEBIST 2008 ; Vol. 2 : Web Interfaces and Applications / Cordeiro, José ; Filipe, Joaquim ; Hammoudi, Slimane - : INSTICC Press, 2008, 161-167

ISBN
978-989-8111-27-2

Skup
International Conference on Web Information Systems and Technologies (4 ; 2008)

Mjesto i datum
Funchal, Portugal, 04.05.2008. - 07.05.2008

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
end user testing; guideline inspection; methodology for web portal usability evaluation; broad-reach web portals

Sažetak
The paper reports on the experience regarding usability evaluation of broad-reach web portals. The designed methodology advocates a number of usability test methods along with specialists' inspection and provides a comprehensive quantitative and qualitative assessment feedback. Our experience accords with the claim that we should not rely on isolated evaluations, but instead on combine assessment methods. In this paper we present and discuss mainly the results obtained through user-based usability evaluation. The results indicate that chosen research instruments, measures and methods for usability testing were consistent. Conversely, the results of the designed guideline inspection did not conform to the ones obtained through the end user testing. Although proved promising, some of the guideline-based evaluation aspects need improvement.

Izvorni jezik
Engleski

Znanstvena područja
Računarstvo, Sociologija, Psihologija

POVEZANOST RADA